Troubleshooting: Posted competency to perform investigation and technical support in relating to product complaint, production deviation & raw material quality issue. Continuous improvement to resolve product performance gaps.
Market Tracking: Keep up with market trends and emerging technologies in the personal care sector. Perform benchmark analysis as needed.
Good Documentation Practice: Maintain accurate documentation of formulations, testing procedures, and regulatory filings in accordance to company policies.
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proposes service improvements for all Big Data services supported throughout the organization,
documents, reviews, maintains and shares relevant technical information within the team
provides technical knowledge, supports services both proactively and reactively to maintain the availability and reliability of system infrastructure in accordance to the SLA,
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Market Analysis: Monitoring market trends and consumer behaviors to identify opportunities and potential areas for product improvement or expansion.
Agencies/Vendor Management: Engaging with creative agencies, media agencies, external suppliers, manufacturers, and vendors to ensure timely and quality implementation of ATL program from mass media to digital media and BTL programs from POSM/GWP production for ongoing campaigns.
Sales and Promoter team Support: Providing sales and promoter teams with the necessary product knowledge, training, and marketing materials to effectively promote and sell the products.
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