Maintain project trackers by keeping timelines, project status, documentation and deliverables accurate and up to date throughout the project lifecycle.
Follow up with strategists, copywriters, designers, video editors and other stakeholders to ensure work progresses according to schedule and agreed scope so that work is prioritised and executed in sequence.
Organise project documentation, templates, SOPs and records so information remains clear, accessible and consistent across the team so that work is prioritised and executed in sequence.
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Translate complex operational and business information into clear, engaging, and learner-centric content.
Collaborate with SMEs to validate technical accuracy while ensuring content meets instructional and learner experience standards.
Manage the review, revision, and governance of learning materials to ensure content remains current, relevant, accessible, and aligned with organisational standards.
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Support the planning and execution of regional People & Culture programmes, including town halls, onboarding activities, leadership events, appreciation initiatives, learning campaigns, and corporate employee events.
Maintain and continuously improve employee communication platforms and communication framework, including the intranet-Lark Moments, Workplace and etc and other digital channels in ZUS, ensuring content is current, engaging, and aligned with regional communication standards.
Track employee engagement results, communication effectiveness, participation rates, and employee feedback, preparing regular reports and insights to support continuous improvement.
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