LanguageBridge Solutions (LBS) is a trusted provider of high-quality interpreting and translation services for healthcare organizations across the United States. Our mission is to close language gaps in healthcare and support equitable access for individuals with Limited English Proficiency (LEP).
Position Overview
We are hiring experienced Mandarin-English medical interpreters for full-time, remote positions. This role centers on providing over-the-phone interpretation (OPI) in clinical settings such as primary care, emergency services, and mental health consultations.
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Collaborate with platform engineering and application teams to identify operational requirements, provide feedback on reusable infrastructure building blocks, and continuously improve the reliability and operability of the environment.
Must be a U.S. Citizen with the ability to obtain and maintain the required Public Trust level clearance.
Bachelor's Degree and 8 years of experience, or a High School diploma/equivalent and 12 years of experience.
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Maintain regular communication with investigative sites between monitoring visits to ensure protocol adherence, timely data entry, and resolution of outstanding issues.
Support investigator payment activities and contribute to the timely resolution of monitoring findings in partnership with cross-functional project team members.
Participate in investigator meetings and support site identification, qualification, initiation, and close-out activities in accordance with study requirements, applicable regulations, and ICH-GCP.
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Turn data into stories: surface the pattern behind an issue, propose the fix (QA process-flow change and/or automation), and own the subsequent plan and execution.
Automate performance/accuracy review processes, report generation, and data visualization using Python and SQL: building reusable, scalable workflows, not one-off scripts.
Support Engineering and Data Science on system-level data fixes. Understand how the engine makes predictions, and explore improvements by fixing or introducing new data and features.
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Influence global leadership and stakeholder decision making through a clear point of view via vivid storytelling, help the team navigate ambiguity, define and solve complex problems for a global audience.
Scope projects (in partnership with DPMs, PMs and engineers) and help define the design process, task allocation, and timeline.
Provide indirect leadership and mentorship for peer designers through in-depth interaction and visual design critiques; evangelize design thinking and best practices across functions.
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