Identify and reach out to interior designers, property agents, homeowners, and businesses to generate qualified leads for WiFi and CCTV installation services.
Initiate conversations with potential customers through phone calls, emails, WhatsApp, and social media. Follow up consistently with leads to nurture interest and move them through the sales pipeline.
Handle customer enquiries professionally, address concerns, present service offerings clearly, and close installation jobs where possible to meet monthly sales targets.
...
This role requires excellent English (written and spoken), fluency in Thai, and the flexibility to travel on short notice, including regular trips to Laos (up to several weeks per month) and potential travel to Japan, the UK, and other international locations.
Key Responsibilities
Executive Support: Organise meetings and manage correspondence. Prepare, proofread, and edit high-level reports, presentations, and documentation with in-depth analysis.
...
Respond to delivery, returns, and replacement enquiries - including escalations from the Customer Experience team and direct customer outreach - communicating professionally via phone, email, and ticketing systems.
Manage the returns transportation process, including scheduling carrier pickups, tracking return shipments, and confirming warehouse receipt with the warehouse and inventory teams.
Monitor and follow up on operational issues and recurring exceptions, identifying root causes and supporting corrective actions.
...