Compliantly delivers relevant, targeted messaging utilizing approved materials via customer engagement to drive product demand (ask the HCP to change their prescribing behavior/close sales) and leverages account priorities to drive a positive business outcome; proactively provides insights for the development of new and innovative approved product messaging and resources
Leverages product and disease state knowledge to appropriately educate providers on unbranded and branded product value proposition for relevant patient populations and effectively utilizes approved clinically oriented disease state information, as applicable).
Responsible for strategic deployment of approved Pfizer resources to support provider and patient’s needs (e.g., samples, patient education); works effectively across multiple virtual engagement platforms based on customer preferences/compliance guidelines; able to integrate guidance from management and other support functions (Marketing, Digital) technical solutions (e.g., content recommendation engines) into pre-call planning; proactive planning and optimization of call environment in multiple locations; able to effectively plan day-to-day work based on customer schedules; collaborate effectively with other Customer-Facing (CF) colleagues
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Compliantly delivers relevant, targeted messaging utilizing approved materials via customer engagement to drive product demand (ask the HCP to change their prescribing behavior/close sales) and leverages account priorities to drive a positive business outcome; proactively provides insights for the development of new and innovative approved product messaging and resources
Leverages product and disease state knowledge to appropriately educate providers on unbranded and branded product value proposition for relevant patient populations and effectively utilizes approved clinically oriented disease state information, as applicable).
Responsible for strategic deployment of approved Pfizer resources to support provider and patient’s needs (e.g., samples, patient education); works effectively across multiple virtual engagement platforms based on customer preferences/compliance guidelines; able to integrate guidance from management and other support functions (Marketing, Digital) technical solutions (e.g., content recommendation engines) into pre-call planning; proactive planning and optimization of call environment in multiple locations; able to effectively plan day-to-day work based on customer schedules; collaborate effectively with other Customer-Facing (CF) colleagues
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Maintain strong governance and risk discipline across the product lifecycle, ensuring suitability, documentation quality and adherence to regulatory/internal requirements.
Deliver timely market insights, trade rationales and internal investment commentaries to support product positioning and distribution.
Conduct structured exposure portfolio reviews (performance, scenario analysis, concentrations and lifecycle events) and provide recommendations (where permitted).
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Maintain strong governance and risk discipline across the product lifecycle, ensuring suitability, documentation quality and adherence to regulatory/internal requirements.
Deliver timely market insights, trade rationales and internal investment commentaries to support product positioning and distribution.
Conduct structured exposure portfolio reviews (performance, scenario analysis, concentrations and lifecycle events) and provide recommendations (where permitted).
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Design and continuously refine the client engagement model and end-to-end customer journey to strengthen relationship management.
Collaborate with internal business units and manage strategic partnerships (internal and external) to enhance product offerings, wealth advisory solutions, and client programs.
Drive revenue growth by ensuring propositions and engagement initiatives are commercially viable and aligned with client needs.
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Requirement Gathering: Communicate with hospital users to collect operational needsand translate them into clear user stories and functional requirements.
Documentation: Prepare professional presentation decks and solution proposalsbased on our existing Digital Twin and AI platforms.
Product Demonstration: Conduct routine product demos and presentations for clients,explaining how features solve specific pain points.
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Review and optimize internal processes including transaction workflows, presentation materials, approval documentation, and client follow-ups to enhance operational efficiency.
Maintain accurate, clear, and timely communication of all product information to internal teams and stakeholders.
Assess product-related risks and monitor Loan-to-Value (LTV) ratios in partnership with Credit and Management teams to ensure risk compliance.
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Compliantly delivers relevant, targeted messaging utilizing approved materials via customer engagement to drive product demand (ask the HCP to change their prescribing behavior/close sales) and leverages account priorities to drive a positive business outcome; proactively provides insights for the development of new and innovative approved product messaging and resources
Leverages product and disease state knowledge to appropriately educate providers on unbranded and branded product value proposition for relevant patient populations and effectively utilizes approved clinically oriented disease state information, as applicable).
Responsible for strategic deployment of approved Pfizer resources to support provider and patient’s needs (e.g., samples, patient education); works effectively across multiple virtual engagement platforms based on customer preferences/compliance guidelines; able to integrate guidance from management and other support functions (Marketing, Digital) technical solutions (e.g., content recommendation engines) into pre-call planning; proactive planning and optimization of call environment in multiple locations; able to effectively plan day-to-day work based on customer schedules; collaborate effectively with other Customer-Facing (CF) colleagues
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Maintain an updated broad product, competitor and disease knowledge, pharmacy and therapeutic process knowledge in therapeutic area to build professional customer relationships and support sound clinical discussions.
Plan and manage weekly work schedules with Sales Manager to enable an efficient, effective work execution and achieve coverage and frequency targets (quantity & quality) and deliver agreed customer centric activities within operating budget.
Develop and implement account plans in collaboration with internal stakeholders for assigned accounts and/or key customers to identify opportunities, gaining commitment from HCPs to identify unmet customer and patient needs and optimize account performance.
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