Establish proof of loss by studying medical documentation; assembling additional information as required from other sources, such as claimant history, physician, employer, hospital details, type of medication, procedures & etc. Escalate questionable claims to the direct supervisor / medical advisory officers (if required).
Ensure confidentiality of all claims information, inclusive of claims guidelines and internal controls.
To identify Process improvement ideas & initiatives leading to greater operations effectiveness and efficiency..
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Yearly development and administration of the annual external and internal audit plan (for the countries in scope)
Month by month scheduling of external and internal audits.
External audits – country preparation administration, scheduling meetings, notifications for documentation, collation and filing of supporting information.
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Understand Resmed’s products and services for clinical application to actively and effectively conduct literature searches as applicable to the role.
Learn about software tools for scientific publications in order to assist users in their requests for information, including purchasing articles if required, creating bibliographies and research folders for particular subjects
Update and organise the knowledge management training materials for users to help make training easy and accessible to a range of users
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This is an internship role at My Wishes Integrated Services located in Greater Kuala Lumpur with the opportunity for some remote work. The Intern will be involved in financial planning, finance, retirement planning, communication, and financial services within the team, assisting on various tasks and projects.
You Will Learn, You will Non-Stop Learning & Growing