To drive all activities relating to customer on-boarding, operational excellence, + customer retention in collaboration with your center of excellence peers + teams.
To drive productivity via engagement activities to create new initiatives focusing on continuous improvement at all times, ensuring all sites meet or exceed their productivity targets.
To contribute information required for tenders/proposals to support closing of new busines
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Develop, execute and manage comprehensive test scripts to validate that every system path, business rule, and configuration correctly enables the intended operational process. Lead and facilitate User Acceptance Testing (UAT) to ensure the operational outcome aligns with the engineered design.
Develop clear, role-based training materials and system guides that clearly link WMS tasks back to the SOPs. Provide hands-on support, conduct training sessions and perform root cause analysis to troubleshoot issues, empowering super-users and staff to execute the processes using the new system.
Bachelor’s degree in Information Technology/System, Supply Chain Management, Business, or a related field.
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Develop, execute and manage comprehensive test scripts to validate that every system path, business rule, and configuration correctly enables the intended operational process. Lead and facilitate User Acceptance Testing (UAT) to ensure the operational outcome aligns with the engineered design.
Bachelor’s degree in Information Technology/System, Supply Chain Management, Business, or a related field.
We're looking for an experienced, hands-on Warehouse & Fulfilment Operations Manager to own the physical and operational backbone of Garden State Coffee — from inventory and fulfilment through to logistics partnerships and B2B order servicing. This is a role with scope and autonomy: you will manage our warehouse team, own our carrier relationships, and be the key operational voice as we scale. You'll work closely with our founder and our e-commerce staff, but the day-to-day running of operations will be yours.
Drive cost optimization initiatives while ensuring service quality and business continuity.
Partner with operations and supply chain teams to optimize warehouse footprint, inventory flow, distribution networks, and regional fulfillment strategies.
Support warehouse automation and digitalization initiatives.
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Partner with logistics and operations teams to ensure project deliverables align with business requirements, workflow optimization, and productivity objectives.
Monitor project schedules, budgets, resources, and milestones to ensure timely and cost-effective delivery.
Ensure compliance with regulatory, environmental, health, safety, and operational standards.
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