The person must work together with the team, help plan daily picking and packing, check orders and quantities, support chilled and frozen operations, and make sure goods are ready for daily deliveries.
We are looking for someone practical, responsible, organized, and able to guide a small warehouse team.
Achieve and identify improvements for warehouse operations in accordance to set quality management goals
Working as a team to ensure daily task is completed - To co-ordinate with Other Logistic Company.
Ensuring Safety, Security, Quality rules and regulations are followed by all staff in warehouse to achieve full compliance to the company’s requirements.
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Customer Service:Handle customer inquiries, including goods returns, in a courteous and professional manner.Provide timely updates to clients regarding order status and shipment tracking.
Inventory Management Support:Assist in inventory control activities, such as cycle counts and stock reconciliation.Work with warehouse staff to ensure accurate inventory levels and minimize discrepancies.
Ad Hoc Duties:Undertake additional tasks and projects as assigned by management to support warehouse operations and overall business objectives.
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Generate job instructions to relevant operations team accordingly to customer’s request correctly and on timely
Liaise with different internal department & external contractor when required
Pre-plan operations such as container trucking for Import and Export shipment depending on the complicatedness of the commodity and arrange special equipment such as cranes
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Safety & SHE Responsibilities: Implement and promote the Company’s SHE policy, conduct incident investigations, risk assessments, and ensure all employees and contractors adhere to health, safety, and environmental standards.
Continuous Improvement: Support ISO audits, SHE assessments, and Lean Manufacturing initiatives to drive operational excellence and cultural change within the logistics function.
Travel Requirements: Minimal travel may be required to support site operations or liaise with external partners.
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Ensuring the operations meet the targeted Service Level Agreement (SLA) by general management by exhibiting your problem solving and employee coaching/training skills wherever needed
Provide daily data reports & identify potential improvements to existing processes to reduce bottlenecks & improve the efficiency of your team
Experienced in warehouse operations would be preferred
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5S Management & Workplace Safety: Champion and implement the 5S methodology (Sort, Set in Order, Shine, Standardize, Sustain) to maintain a clean, organized, and safe working environment. Ensure compliance with all health and safety regulations, and proactively address any potential hazards.
Reporting & Analysis: Prepare and present regular reports on key warehouse metrics, including inventory levels, order fulfillment rates, labor productivity, and operational costs. Utilize data analysis to identify trends, make informed decisions, and drive continuous improvement initiatives.
Process Improvement: Continuously evaluate and refine warehouse workflows and processes to enhance efficiency and accuracy. Collaborate with other departments, such as customer service and procurement, to ensure seamless end-to-end order fulfillment.
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