Manage the 21-day forecast every Thursday, check events against actual/updated BEOs and update accordingly. To ensure that the Catering Sales Manager adheres to the BEO distribution and amendment timeline.
Attendance at the BEO meeting daily. Ensure information from Catering and Conference Services is communicated to the Banquet Chef. To represent the Banquet Chef in his absence
Attend daily Chef meeting to give any last-minute details on the on-going event to the respective Chef
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Monitoring & Alerts: Establish and fine-tune comprehensive monitoring, logging, and alerting across all platforms. Maintain observability tools to ensure any issues are detected early and accurately, enabling rapid response.
Off-Hours Support: Serve as the point person for troubleshooting and responding to backend system issues during off-peak hours (EU daytime / APAC night). Promptly address incidents, mitigate impact, and escalate to the broader engineering team if critical issues arise outside your expertise.
Quality & Best Practices: Uphold high code quality standards through code reviews, testing, and documentation. Introduce best practices for coding, error handling, and performance optimization across the backend team.
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