Support Private Banking platform management and BAU activities, including third-party and outsourcing management, process simplification, business continuity, change delivery and AI initiatives, while collaborating with Front, Middle and Back Office stakeholders to resolve issues.
Utilizes Amazon Q, Kiro, and agentic AI tools across the migration lifecycle — from automated code analysis and transformation to IaC generation, testing, and documentation — improving delivery speed and quality.
Team Management: You will be responsible for leading the team reporting into a responsible partner. A number of Operations Managers will report into you.
Beyond day-to-day operations, you will have opportunities to contribute to process and service improvements, including business process reviews and user testing of systems to enhance the delivery of LTA's services.
Ensure compliance with Healthcare Services Act (HCSA), FACT-JACIE Standards, AABB Standards, and other applicable accreditation, licenses and certifications.