You will be assigned under department (English / Malay / Chinese / Revision / Stationery / Multimedia / CD Rama) as designated by the Management.
Oversee and manage business activities of a department to achieve sales, profit and growth objectives.
To carry out day-to-day operations and improve department performance in terms of sales revenue, cost control, customer service and staff development.
...
Conduct effective communication: one/one, team briefing/motivation, appraisal behaviour management from coaching and constructive feedback, counselling, conflict resolution, warning to contract ending etc
Motivate, recognize, empower and challenge the team on a daily basis (both quantitative and qualitative aspects)
Plan manpower in advance through: monthly/weekly rosters, leaves etc to ensure operational capacity is not compromised at outlets even during seasonal peak timings
...
Customer Service
Inventory Management
Team Leadership
Merchandising
Point of Sale (POS) Systems
Stock Control
Product Knowledge
Communication Skills
Problem-Solving
Problem-Solving
Problem-Solving
Sales
You will be assigned under department (English / Malay / Chinese / Revision / Stationery / Multimedia / CD Rama) as designated by the Management.
Oversee and manage business activities of a department to achieve sales, profit and growth objectives.
To carry out day-to-day operations and improve department performance in terms of sales revenue, cost control, customer service and staff development.
...
Conduct effective communication: one/one, team briefing/motivation, appraisal behaviour management from coaching and constructive feedback, counselling, conflict resolution, warning to contract ending etc
Motivate, recognize, empower and challenge the team on a daily basis (both quantitative and qualitative aspects)
Plan manpower in advance through: monthly/weekly rosters, leaves etc to ensure operational capacity is not compromised at outlets even during seasonal peak timings
...
Customer Service
Inventory Management
Team Leadership
Merchandising
Point of Sale (POS) Systems
Stock Control
Product Knowledge
Communication Skills
Problem-Solving
Problem-Solving
Problem-Solving
Sales