Administer the team's SharePoint site, ensuring all hub-relevant documents are current and accessible.
Provide guidance and direct support to technicians for travel bookings and the submission of travel expense reports.
Act as the first point of contact for technicians' administrative problems, including issues with time registration systems (e.g., IamWind) and IT, creating support tickets as needed.
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AR Reconciliation: Reconcile the accounts receivable ledger to ensure all payments are accounted for and properly posted, identifying and resolving discrepancies as they surface.
GL Coding & Bookkeeping: Code invoices with appropriate GL codes and maintain clean bookkeeping by reconciling and consolidating entries across reports into Zoho or Excel, following client-provided guidance.
Cross-Department Coordination: Work closely with all departments to resolve issues, queries, and billing discrepancies in a timely manner.
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Marketing and Social Media Assistance:Support marketing efforts by assisting with social media content creation and scheduling.Assist with email marketing campaigns, including creating and sending newsletters.Update and maintain the studio website with accurate information.Assist with the development of marketing materials.
Proven experience (2+ years) as an Administrative Assistant or in a similar customer service role, preferably in the wellness, fitness, or service industry.
Excellent written and verbal communication skills, with a professional and friendly demeanor.
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