Take ownership of UIUX-based projects / tasks assigned; ensure the highest level of optimisation, usefulness, desirability and user / client satisfaction in the journeys, touchpoints & functionalities of the websites, apps and digital solutions that we deliver
Contributing creative ideas during internal meeting with the teams or clients
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If you believe in developing a better tomorrow, read on.
About the Role
Lead business analysis activities by engaging stakeholders to elicit, analyse and document business, functional and non-functional requirements, user stories, process flows and solution specifications.
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Ensure all workstations remain updated with approved software, security patches, antivirus protection, and operating system updates.
Install, configure, and support business and creative software, including Microsoft 365, Google Workspace, Adobe Creative Cloud, Autodesk Maya, ShotGrid, and Nuke.
Manage Active Directory user accounts, access permissions, and multi-factor authentication (MFA).
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Participate in System Integration Testing, support User Acceptance Test, conduct key user and end user training; perform Regression Test for quarterly upgrade.
Support and create new Oracle Transaction BI Reports and BI Publisher Reports.
Analyze user needs and develop software solutions that support day to day solutions, including Complex BI reports with the aim of optimizing operational efficiency
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Ensure all workstations remain updated with approved software, security patches, antivirus protection, and operating system updates.
Install, configure, and support business and creative software, including Microsoft 365, Google Workspace, Adobe Creative Cloud, Autodesk Maya, ShotGrid, and Nuke.
Manage Active Directory user accounts, access permissions, and multi-factor authentication (MFA).
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Development of creative training modules with picture and video.
Design and implement assessment programs to identify potential and training needs. (assessments/ pre test & post test).
Responsible for conducting the training; local training courses in-house, at branches, and online. Coordinates training arrangements for external courses with SST Vendors.
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Development of creative training modules with picture and video.
Design and implement assessment programs to identify potential and training needs. (assessments/ pre test & post test).
Responsible for conducting the training; local training courses in-house, at branches, and online. Coordinates training arrangements for external courses with SST Vendors.
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Reporting & Shop Floor Visibility: Design, implement, and maintain SAP reporting dashboards and tools, including SAP Fiori apps, SAP Analytics Cloud, MRO Insight, and Spotfire, to provide real-time visibility into Gate 1 status and key performance indicators. Develop reports to monitor SOE status and help production teams identify delayed or pending closures.
Collaborative Relationships: Build strong collaborative relationships with SAP Super Users across Engineering, Production, Materials, Quality, and COM functions. Partner with business stakeholders to understand operational needs and lead SAP-related process improvement initiatives.
Global Collaboration: Collaborate with the global SAP Operations Support team and product teams to ensure timely resolutions to any transactional, data, or process issues encountered with SAP.
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