Follow up with prospects via phone and whatsapp to nurture relationships and move them through the sales pipeline.
Achieve or exceed monthly sales target.
Stay up-to-date on Hypehaus Consultancy's services, industry trends, and competitor activities to effectively communicate value propositions to potential clients.
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Follow up with prospects via phone and whatsapp to nurture relationships and move them through the sales pipeline.
Achieve or exceed monthly sales target.
Stay up-to-date on Hypehaus Consultancy's services, industry trends, and competitor activities to effectively communicate value propositions to potential clients.
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Experience conducting internal and external audits, product compliance reviews, supplier audits, process audits, documentation audits, and root cause investigations.
Familiarity with international quality standards and regulatory frameworks such as ISO 9001, ISO 13485, GMP, FDA regulations, IATF 16949, AS9100, or other industry-specific compliance standards.
Proficiency in Microsoft Office Suite and experience using quality management systems, ERP platforms, audit management software, document control systems, Power BI, Tableau, or similar reporting tools.
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Collaborate with Data Engineering and Data Science teams to operationalize ML models through CI/CD, automated testing, deployment, and monitoring capabilities.
Ensure robust security, compliance, and governance controls across the platform, including access management, data protection, audit readiness, and risk mitigation.
Own the Databricks platform roadmap, driving continuous improvement, technical standards, cost optimization, and scalable architecture patterns.
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Provide first and second tier support for operations systems (primarily AIMS, SITA and Navtech).
Deliver operational data and insights to all stakeholders utilizing Tableau dashboards and BigQuery.
Report any identified system issues to the vendors through bug documents. The issue needs to be clearly identified including replication steps and screenshots to add detail. Priority to be determined and agreed. Track the bug until a patch for the issue is received, tested and implemented in production.
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Collaborative partners. People who build and leverage cross-functional relationships to bring together ideas, information, use cases, and industry analyses to develop best practices.
Basic understanding of marketing/sales related event coordination
Perform Level 1 troubleshooting with First Call Resolution using remote assistance tools (e.g. Bomgar).
Provide automated phone system with call recording, request for callback, voice mail, automated answering.
Log and track with resolver groups on their respective tickets Manage End-to-End ticket life cycle, monitor relevant metrics (e.g., Service Level Agreement) and ensure proper ticket closure based on industry best practices - Information Technology Infrastructure Library (ITIL).
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• Process Review & Improvement: Proactively identify inefficiencies in existing clinic workflows and standard operating procedures, and work with ground teams to design, pilot, and implement practical process improvements that reduce waste and improve turnaround times.
• Data Monitoring & Reporting: Maintain and analyse operational data, dashboards, and KPI reports to surface trends, highlight areas for improvement, and support evidence-based decision-making by the operations team.
• Project Participation & Coordination: Support the delivery of operational and digital/technology improvement projects, coordinating across teams to ensure milestones are met, issues are tracked, and outcomes are documented.
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