Log, triage, and manage incidents/service requests through to resolution, escalating to OEM/vendor support (H3C, Oracle, NetApp, Dell EMC, Brocade, Stormshield, Red Hat, Veritas) where required.
Coordinate hardware break-fix activities, including parts replacement, firmware/patch upgrades, and vendor dispatch coordination.
Support backup and disaster recovery operations, including tape library and backup storage management.
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Expand your digital operations experience through website content updates, data entry and simple system documentation.
Job Summary
Love practical tech and creative content? Join our crew by working with us at Purnama Mahir Sdn Bhd, a local specialist in copier rental, sales and service that keeps offices running across Malaysia.
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Internet Gateway (IGW), Network Access Control Lists (NACLs), Security Groups (SGs), NAT, DNS, DHCP, NTP, load balancing, and Network-as-a-Service (NaaS)
Disaster recovery and network resilience solutions
Perform network connectivity testing and validation between TNB’s on-premise environment and cloud infrastructure.
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Community & Social Media Management: Proactively engage with our community. Monitor, manage, and respond to customer reviews and complaints across social media channels to protect our brand reputation.
Product Optimization & Feedback: Collect prompt, accurate customer feedback. You will update our internal knowledge base and analyze this data to recommend direct improvements to the end-user experience.
Training & Compliance: Participate in developing client training programs by identifying common learning hurdles. You will also ensure compliance with service agreements and recommend accessible techniques and devices for clients requiring accommodations.
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Develop transferable skills in systems administration, data handling and HR communications.
Ready to learn HR hands-on and make everyday work better? Join our consulting team at GMS HR Co., where we support Malaysian organisations with practical HR solutions and people-first advice, working with us at GMS HR Co.
This internship acts as the backbone of our HR operations by supporting daily admin, HRIS maintenance and recruitment logistics so our consultants can focus on clients. You will gain practical experience helping processes run smoothly while learning core HR skills.
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Integrate lighting fixtures and technical elements into the themed or built environment where possible, while maintaining the intended creative and guest experience.
Work with creative teams to ensure lighting elements align with the project theme, story, mood and narrative.
Coordinate lighting design with video displays, projection systems, LED installations, multimedia content, interactive technologies and show control systems.
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