Analytical & Detail-Oriented Fixer - you possess excellent problem-solving skills with demonstrated experience in solving complex business with analytical thinking. You have the natural tendency to always focus on details and hate to miss out on specifics, knowing that it may impact effective decisioning
Travel Enthusiast - you are a passionate traveller and understand the psychology of traveller, in particular when it comes to overseas spending behavior and its associated risks
Fearless Self-Starter - you are not afraid to suggest and implement new initiatives to tackle complex business issues, as long as the rationale are logical and sound. You do not mind getting your hands dirty in order to get things done in tight timeline
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Analyse transaction data to identify trends & patterns in transactions that may signify suspicious or fraudulent activities, using data and transaction monitoring tools
Collaborate with other key business functions to ensure a smooth end-to-end internal process to achieve customer satisfaction and safeguard the company's and users' interests
Perform any other ad-hoc legal/compliance duties
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Collaborate with other key business functions to ensure a smooth end-to-end internal process to achieve customer satisfaction and safeguard the company’s and users’ interests.
Perform any other ad-hoc legal/compliance duties.
Compliance & Risk enthusiast – you have racked up at least 2 - 3 years of relevant work experience ideally within the financial services or payment industry. Relevant knowledge on payments related regulations in Malaysia will be a plus.
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Regulatory Data Integrity: Managing active case logs and tracking databases will instill an "audit-first" mindset. Interns will learn how rigorous data hygiene and precise record-keeping directly protect an organization from regulatory breaches and operational gaps.
Information Security & Cross-Functional Collaboration
Handling Highly Confidential Intelligence: Operating within the FCC and Legal ecosystems will train interns in the strict data privacy protocols required when handling sensitive data, suspicious activity triggers, and legally protected information.
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Escalate suspicious activity for further Compliance review or STR consideration.
Support transaction lookbacks during profile reviews or risk triggers.
Meeting regulatory standards and internal policies by ensuring SOPs are updated, workflows are optimised, and by supporting the periodic tuning of TM rules, where required.
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Be the Subject Matter Expert in Complyadvantage (Screening Tool), and support any enhancement/process related workflows.
Handle resolution of confirmed suspicious cases, including assisting to reach out to affected customers and internal teams for further investigation.
Collaborate with Compliance and other key business functions to ensure a smooth end-to-end internal process to achieve customer satisfaction and safeguard company's and users' interests
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