Customer Service
Data Entry
Order Processing
Communication Skills
Record Keeping
Administrative Support
Inventory Management
Product Support
Problem Solving
Respond to service calls and provide on-site technical support and repair services to customers, effectively resolving issues to minimize downtime.
Maintain accurate records of all maintenance, repair activities, and parts used, ensuring comprehensive documentation for service history and inventory management.
Adhere to all safety regulations and company procedures during maintenance and repair operations, promoting a safe working environment.
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Lead and motivate the front-of-house and back-of-house teams, fostering a collaborative work environment and ensuring all staff are trained on operational procedures and food safety protocols.
Uphold stringent food safety and hygiene standards, conducting regular checks and ensuring compliance with all health regulations.
Support the Restaurant Manager in staff scheduling, performance monitoring, and implementing training programs for new and existing employees.
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Implement and maintain robust inventory control systems to minimize stock discrepancies, optimize stock levels, and reduce carrying costs.
Ensure compliance with all relevant safety regulations, occupational health standards, and company policies within the warehouse environment.
Drive process improvements and implement best practices in warehouse operations to enhance productivity, reduce waste, and improve overall service levels.
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Manage trainer productivity and training schedules across classroom, on-the-job, and online learning formats to achieve monthly trainee output targets.
Develop Store Field Trainers and strengthen OJT capability to improve new-joiner onboarding effectiveness at store level.
Ensure training effectiveness, compliance, and certification through assessments, Food Handler Training, HRDC claims, and proper documentation.
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Build measurable experience in cost control and food manufacturing operations.
Develop a clear path toward senior operations or product roles within a food manufacturer.
Ready to shape food that moves from kitchen bench to mass production? Join our team and bring creative, reliable cooking to a wider audience by working with us at jj asia manufacturing sdn bhd, where we develop and produce food products for local markets and commercial clients.
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