Produce all training materials including facilitator guides, participant workbooks, quick reference cards, system simulation exercises, and screen-recorded e-learning modules
Implement and manage a train-the-trainer programme to certify client super users who will sustain internal training capability post go-live
Coordinate with the Development team to ensure training environments are configured with realistic training data and representative system scenarios
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• 2-year degree from an accredited university in Human Resources, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the human resources or related professional area; certified trainer.
Ensures excellent learner experience by applying digital learning methodologies and bringing together learning tools, platforms, and content into scalable, easy-to-use solutions; keeps digital learning platforms up to date with relevant content
Integrates and promotes AI across all aspects of learning development; benchmarks and explores new learning science and technology to continuously modernize learning at ABB
Manages learning campaigns, promotion, and marketing — including social media — to maximize reach and engagement
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Ensures excellent learner experience by applying digital learning methodologies and bringing together learning tools, platforms, and content into scalable, easy-to-use solutions; keeps digital learning platforms up to date with relevant content
Integrates and promotes AI across all aspects of learning development; benchmarks and explores new learning science and technology to continuously modernize learning at ABB
Manages learning campaigns, promotion, and marketing — including social media — to maximize reach and engagement
...
Ensures excellent learner experience by applying digital learning methodologies and bringing together learning tools, platforms, and content into scalable, easy-to-use solutions; keeps digital learning platforms up to date with relevant content
Integrates and promotes AI across all aspects of learning development; benchmarks and explores new learning science and technology to continuously modernize learning at ABB
Manages learning campaigns, promotion, and marketing — including social media — to maximize reach and engagement
...
Conduct training needs analysis through business performance, guest feedback, operational audits, and stakeholder consultation to identify capability gaps.
Create blended learning solutions, including classroom training, on-the-job coaching, digital learning modules, and learning resources to enhance employee development.
Champion a culture of service excellence by ensuring training programmes consistently reinforce COMO Lifestyle's luxury hospitality standards.
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