– Provide day-to-day guidance, coaching and support to team members on claims assessment, policy interpretation, exception handling and customer enquiries. Promote consistent quality, accountability and effective workload management.
Manage, mitigate and resolve ground issues that may arise between contractors and users, document all incidents, and work with DSTA-Procurement to execute Liquidated Damages (LDs) and contract terminations where necessary
In - depth knowledge of F&B operations & prior experience in formulating and executing training plans, modules & programs to achieve organization goals.
– Provide day-to-day guidance, coaching and support to team members on claims assessment, policy interpretation, exception handling and customer enquiries. Promote consistent quality, accountability and effective workload management.
With certifications including SEDA (M), CIDB, ST, GreenTech Malaysia, ISO 9001:2015 & ISO 45001:2018, we have successfully commissioned 30+ MWp of solar projects locally and internationally, with more than 30+MWp of solar project including a 1.25 MWp solar plant in Bahrain.
Ensure compliance with regulatory and accreditation requirements, including CPE, EduTrust, SSG, WSQ frameworks, student contract administration, and quality standards.
Audit Readiness: Coordinate and prepare data evidence for audits and regulatory inspections, ensuring our training processes meet all internal and external compliance standards.