Degree in Computer Engineering, Biomedical Engineering, Electronics, or related field, with 5+ years of experience in medical devices or diagnostics. Strong knowledge of hardware, software, networking, connectivity, IT concepts, and service management systems such as SFDC, SAP, or Dynamics 365.
Customer-centric professional with strong analytical, communication, organizational, and problem-solving skills. Able to work independently, manage multiple priorities, adapt to change, collaborate across functions, and deliver results under pressure.
Willing and able to travel extensively (up to 95%), including overnight travel within the assigned territory. Must possess a valid driver's license and be capable of handling, lifting, and moving service equipment safely as required for field service activities.
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Reporting & Compliance: Prepare accurate, timely service and expense reports following every assignment while strictly adhering to corporate Environmental Health and Safety (EHS) guidelines.
Technical Expertise: Hands-on experience servicing hydraulic gearboxes, electrical motors, and electro-mechanical systems, with the ability to read electrical and mechanical schematics.
Specialized Knowledge: Familiarity with PLCs (e.g., Siemens, ABB, Yaskawa, Fuji) and Variable Frequency Drive (VFD) systems is preferred. Experience in Construction, Steel, Mining, or Port/Automotive equipment is highly advantageous.
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Technical Documentation & Reporting: Prepare service reports, commissioning records, and relevant technical documentation in accordance with project and business requirements.
Product & System Support: Provide technical support for a range of electrical distribution solutions, including: 8DA10 GIS, NXAIR, NXPLUS C, 8DJH RMU, SIVACON S8.
Safety & Compliance: Ensure all activities are performed in compliance with Siemens and customer safety standards, quality requirements, and industry regulations.
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Use expertise and project experience to solve complex problems by identifying innovative solutions
Manage time to meet objectives; forecast and plan resource requirements
Assist Leadership in updating established policies, procedures, systems, and requirements to incorporate digital project delivery and integrated engineering applications
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Take ownership of technical solutions, ensuring successful implementation within customer projects, and utilize specialist knowledge to tackle complex network design and configuration challenges.
Bachelor's or Master's degree in Computer Science, Electrical Engineering, Telecommunications, or equivalent, with a range of 1 to 7 years experience
High motivation to work with access network technologies and products, and technical work experience in FTTH, GPON, P2P, OSS
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