Strong stakeholder management and influencing skills, with the ability to build alignment and drive change among senior stakeholders.
Strong understanding of data, AI and emerging technologies, with product development experience, preferably with AWS for data analytics and Salesforce for CRM.
Demonstrated ability to build high-performing product teams, develop product leaders, and strengthen organisational product management capabilities and culture.
Undertake academic-related administration and committee work, support outreach activities and study trips, and ad-hoc projects that support the school’s mission.
Leverage industry network to facilitate industry-in-curriculum through learning journeys, student projects, internship placements, module development, staff consultancy projects, etc.
A minimum of 5 years of relevant work experience in the tourism and hospitality industry.
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Coordinate and monitor all arrangements for inbound tours, ensuring services are delivered according to the agreed itinerary.
Ensure booking details, passenger information, special requests and operational requirements are accurately communicated to relevant suppliers and partners.
Follow up on outstanding bookings, confirmations and operational matters in a timely manner.
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Love travel and smooth bookings? Join our close-knit team, working with us at ZAFCO Travel & Tours Sdn Bhd, where we help travellers plan meaningful trips across Malaysia and beyond.
As a builder on our operations team, you will help create reliable booking workflows and scale ticketing processes so clients get fast, accurate confirmations every time.