Provide best advice to manage customer transactions in a timely manner
Any other ad-hoc tasks as required by Management
Degree or Diploma holder in any discipline with at least 2 years of Customer Service experience in a similar setting (Candidates with previous work experience in Motor Insurance are preferred)
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Ensure clients receive the highest level of sales and operational customer service.
Research and compile advertiser requirements, provide guidance on best practices, and apply technology and product knowledge to address business needs.
Drive product adoption and educate clients from basics to best practices.
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Lead supplier selection and qualification for cost savings and capacity expansion and provide alternative manufacturing component assembly strategies.
Ensure suppliers can support future designs, quality standards, and capacity needs. Identify gaps in supplier capabilities and create improvement plans.
Bachelor’s degree in field with 8+ years of related work experience OR Master’s degree in field with 6+ years of related work experience
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