a) Be the go-to person for day-to-day Epicor ERP support across departments including Purchasing, Inventory, Production, and Finance.
b) Investigate and resolve system or process issues, including transaction history review and data validation, SQL data validation, DMT data uploads and controlled updates, cross department issue resolution.
c) Develop and maintain BAQ reports and dashboards for operational monitoring.
...
a) Be the go-to person for day-to-day Epicor ERP support across departments including Purchasing, Inventory, Production, and Finance.
b) Investigate and resolve system or process issues, including transaction history review and data validation, SQL data validation, DMT data uploads and controlled updates, cross department issue resolution.
c) Develop and maintain BAQ reports and dashboards for operational monitoring.
...
a) Be the go-to person for day-to-day Epicor ERP support across departments including Purchasing, Inventory, Production, and Finance.
b) Investigate and resolve system or process issues, including transaction history review and data validation, SQL data validation, DMT data uploads and controlled updates, cross department issue resolution.
c) Develop and maintain BAQ reports and dashboards for operational monitoring.
...
Ensure the delivery of accurate, valid, and complete information to customers, utilizingappropriate methods and tools.
Address customer complaints promptly, offering suitable solutions and alternatives withinestablished timeframes, and following up to confirm issue resolution.
Collaborate effectively with cross-functional teams to escalate and resolve issues requiringspecialized technical knowledge.
...
Ensure the delivery of accurate, valid, and complete information to customers, utilizingappropriate methods and tools.
Address customer complaints promptly, offering suitable solutions and alternatives withinestablished timeframes, and following up to confirm issue resolution.
Collaborate effectively with cross-functional teams to escalate and resolve issues requiringspecialized technical knowledge.
...