Provide first and second-line technical support for business applications and ERP modules, handling problem incidents, troubleshooting, and change requests through to final resolution.
Maintain relationships with clients by providing support, information, and guidance. Research and recommend new opportunities and profit/service improvements.
Fully responsible on the site QAQC activities such as Inspection and Test Plan (ITP), Method Statement (MS), Request for Inspection (RFI), Inspection, Testing and Commissioning activities of site work.