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400+ Tecnical Support Jobs in Wp Kuala Lumpur - October 2026 - High Salaries
Showing 429 jobs results for
"tecnical support"
in Wp Kuala Lumpur
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Undisclosed
KL City
- Update and control the quality of internal training material, problem management procedures and on-line documented solutions.
- Participate in service and products improvement projects and drive project deliverables.
- Capable and flexible in shift rotation or permanent environment covering APAC/EMEA/US time zones. ...
Posted
a month ago
Undisclosed
KL City
- Process Improvement and Strategy:
- Stakeholder Management:
- Ad Hoc Responsibilities: ...
Posted
a month ago
Agensi Pekerjaan Two95 International SDN. BHD.
MYR7,000 - MYR8,000 Per Month
KL City
- Troubleshoot complex issues involving AI/ML workloads, APIs, cloud infrastructure, integrations, and distributed systems.
- Lead and manage P1/P2 high-severity incidents, ensuring timely investigation, escalation, and resolution.
- Perform detailed root-cause analysis (RCA) and provide clear technical findings to enterprise customers and stakeholders. ...
Posted
a month ago
MYR3,500 - MYR4,507 Per Month
KL City
- Perform initial issue investigation, identify root cause, and escalate to the relevant internal teams when required.
- Support incident response for urgent production issues, including issue reporting, coordination, follow-up, and status updates.
- Assist in preparing incident summaries, RCA findings, SOPs, FAQs, and troubleshooting guides. ...
Posted
15 days ago
Undisclosed
WFH
KL City
- Coordinate and monitor routine maintenance and release cycles for SaaS customers
- Continuous implementation of automations and service improvements
- Hands-on experience with PKI, FIDO, certificate authorities, Windows AD and domains, as well as Windows VM environments ...
Posted
a month ago
Undisclosed
KL City
- Identity and Access Management (IAM): Administer departmental collaboration platforms, enforcing secure collaboration practices and ISMS-aligned IAM controls.
- M365 Management: Administer and troubleshoot the Microsoft 365 ecosystem (Outlook, Teams, SharePoint, OneDrive), including licensing and service health.
- Security & Usability: Continuously enhance M365 security settings while optimizing platform usability for end-users. ...
Posted
15 days ago
Undisclosed
KL City
- Monthly lifestyle allowance via TNG eWallet
- Long-term rewards for your contributions
- Mobile and broadband reimbursement ...
Posted
22 days ago
Undisclosed
KL City
- Provide timely updates to customers on the status and progress of outstanding incidents within agreed Service Levels.
- Maintain ownership of assigned cases from initial reporting through to resolution and closure, ensuring all relevant information and actions are accurately documented.
- Perform initial classification and prioritisation of incidents and track resolution progress to ensure appropriate follow-up actions are completed. ...
Posted
2 days ago
Undisclosed
KL City
- Provide timely updates to customers on the status and progress of outstanding incidents within agreed Service Levels.
- Maintain ownership of assigned cases from initial reporting through to resolution and closure, ensuring all relevant information and actions are accurately documented.
- Perform initial classification and prioritisation of incidents and track resolution progress to ensure appropriate follow-up actions are completed. ...
Posted
2 days ago
Undisclosed
KL City
- Perform other ad-hoc tasks as assigned by the team.
- Currently pursuing a Diploma or Bachelor’s Degree in Information Technology, Computer Science, Information Systems, Software Engineering or a related field.
- Minimum CGPA of 3.00. ...
Posted
2 days ago
MYR3,000 - MYR5,000 Per Month
KL City
- Administer and maintain Active Directory, Microsoft 365, VPN services, and endpoint security policies.
- Prepare and report key operational metrics, including Mean Time to Resolution (MTTR), SLA compliance, ticket volume, and service performance.
- Log, prioritize, track, and resolve IT requests through the ticketing system while ensuring compliance with established Service Level Agreements (SLAs). ...
Posted
a day ago
Undisclosed
KL City
- Provide incident diagnosis using the appropriate support tool required
- Assign calls to second line support teams where appropriate
- Ensuring that all cases owned by the Service Desk are resolved in accordance with the agreed Service Level Agreement (SLA) ...
Posted
8 hours ago
Undisclosed
KL City
- Troubleshoot and support Microsoft 365 applications, endpoint devices, and workplace technologies.
- Escalate complex incidents to local support teams or specialist groups, ensuring complete and accurate handovers.
- Maintain high-quality ticket records that support reporting, analysis, and efficient downstream resolution. ...
Posted
4 days ago
Undisclosed
KL City
- Guide users step-by-step to resolve technical issues.
- Escalate complex or unresolved issues to the appropriate support team.
- Maintain accurate records of incidents and resolutions in the ticketing system. ...
Posted
4 days ago
MYR5,000 - MYR5,300 Per Month
Fresh Graduates
KL City, WP Kuala Lumpur
Near Train Station
This company is close to train station
- Deliver excellent customer service through various communication channels, including Telegram, Skype, and WeChat.
- Stay updated on company policies, procedures, and operational processes.
- Identify customer and merchant issues and escalate them to the appropriate department when necessary. ...
Microsoft Office
Computer Literacy
Skills Required
Microsoft Office
Computer Literacy
Mandarin Chinese
Communication
+2
Posted
17 days ago
Undisclosed
KL City
- Security & Backup Monitoring: Assist with basic security checkups and backup verification using Wazuh SIEM and Acronis Cyber Protect, escalating anomalies to L2/Senior Engineers.
- Escalation & Collaboration: Follow established SOPs to escalate unresolved tickets or complex network/cloud issues to junior and senior engineers with detailed triage notes.
- Documentation: Maintain up-to-date documentation of client environments, internal workflows, and common resolution procedures. ...
Posted
5 days ago
Talentia Consulting
Undisclosed
KL City
- Collaborate with R&D, Sales, and Marketing teams on technical resources and customer solutions.
- 2+ years of experience with CAD/CAM/CAE software.
- Hands-on experience with tools such as SolidWorks, Siemens NX, PTC Creo, Autodesk Inventor, Solid Edge, or similar. ...
Posted
a month ago
MYR2,400 - MYR2,400 Per Month
KL City
- Perform initial troubleshooting and diagnosis.
- Provide step-by-step guidance to users where applicable.
- Ensure proper ticket categorisation, prioritisation and assignment. ...
Posted
17 days ago
Undisclosed
KL City
- Strong communication and interpersonal skills, with the ability to explain technical information clearly to non-technical users.
- Experience working in healthcare or other regulated environments and familiarity with data privacy and security best practices are beneficial.
- Organizational skills and attention to detail, with the ability to document issues and resolutions accurately. ...
Posted
18 days ago
MYR1,000 - MYR1,000 Per Month
KL City
- Assist in compiling the final documentation submission.
- Maintain proper documentation and filing of proposals and technical records.
- Perform any other engineering or administrative tasks as assigned by the supervisor. ...
Posted
a month ago
Undisclosed
KL City
- Bachelor’s degree in Information Technology or a related field. Equivalent years of experience in a similar industry may be considered.
- One year of related experience preferred.
- Strong written and oral communication skills. ...
Posted
10 days ago
Undisclosed
KL City
- Communication Skills: Strong verbal and written communication with technical and non-technical stakeholders.
- Technical Proficiency: IT infrastructure, service management tools, and IT best practices.
- Leadership Qualities: Team mentoring, conflict resolution, coaching, and retention strategies. ...
Posted
11 days ago
Undisclosed
KL City
- Bachelor’s degree in Information Technology or a related field. Equivalent years of experience in a similar industry may be considered.
- One year of related experience preferred.
- Strong written and oral communication skills. ...
Posted
11 days ago
Undisclosed
KL City
- Manage customer expectations and notify Team Lead in the event of unusual surge in calls of a specific nature.
- Handle initial classification/ prioritization of the incidents. Track the progress of resolution and provide regular updates for follow-up actions and incident status.
- Ensures highest standard of service delivery to our customers. ...
Posted
13 days ago
Undisclosed
KL City
- Excellent Customer Service skills with the ability to communicate clearly and professionally.
- Prior experience in a service desk or help desk environment is preferred.
- Understanding of data privacy and security practices; exposure to healthcare or HIPAA-compliant environments is an advantage. ...
Posted
15 days ago
Undisclosed
KL City
- Escalate complex technical incidents to appropriate specialist teams for advanced resolution.
- Assist clients with the precise setup, installation, and configuration of software applications.
- Ensure a positive client experience through professional communication and effective problem resolution. ...
Posted
15 days ago
MYR2,500 - MYR3,500 Per Month
KL City
- Manufacturing industry: 1 year (Required)
- English (Required)
- Provide end-to-end IT support and Helpdesk services across manufacturing, office, and lab environments. ...
Posted
15 days ago
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