CNS Worldwide Executive Search is looking for a Support & Field Services Engineer on behalf of our client, a specialised American-French technology company providing environmental monitoring and compliance solutions to the pharmaceutical, healthcare, laboratory, and medical device sectors.
This is an exciting opportunity for a hands-on technical professional who enjoys solving problems, working directly with customers, and travelling across the APAC region.
Based in Petaling Jaya, you will join a close-knit APAC team and gain broad exposure across technical support, field services, system implementation, customer training, and engineering projects....
Act as Technical Product Manager in operations, ensuring all technical components (servers, middleware components, application modules, interfaces, job chains, schedulers, connectivity paths) remain secure, compliant and lifecycle‑current.
Monitor, track and plan technology lifecycle events (EoL/EoS, patch cycles, hardware refresh, OS upgrades, middleware version changes) together with infrastructure and platform teams, ensuring risks are identified early and scheduled into IBSol governance cycles.
Execute Incident, Problem, Change and Release Management according to IBSol service standards, including detailed analysis, task coordination, root‑cause identification and technical approvals....
Motivating, counseling and training subordinates to obtain high quality work skills to meet daily operation requirements and to satisfy budgeted levels.
Liaise with internal and external supplier for any preventive and breakdown maintenance service.
Liaise with internal and external customer for any product quality issues....
Develops and establishes quality systems and procedures, inspection plans, quality performance trends, statistical plans, control plan, cost estimates and technical quality plans for proposals;
Ensures that project and/or process control documentation is compliant with requirements and/or contract;
Proposes enhancements and improvements to products and processes by applying continuous improvement and key lean manufacturing/production principles and techniques to critical areas of production;...
Achieve sales and GP budgets through product demonstration with confidence and credibility to customers the technical and commercial benefits of IMI Precision Engineering’s products and their differentiation from the competition
Undertake effective up to date market trend, information analysis of situations and data and thus providing feedback to management team to drive continuous improvement
Play a key role in securing excellent, valid commercial contractual terms by Assessing and identifying opportunities to reduce commercial risk, and negotiating of appropriate contractual terms and conditions and obligations...
To build and maintain strong relationships with all customers by maintaining regular calls and visits. Make formal presentations to customers and the industries as required.
To maintain the existing customers base and develop new customers base from time to time in order to have a continuous business expansion.
To obtain an effective understanding of York products and offers, to produce and supply quotations to suit customer requirements....
To build and maintain strong relationships with all customers by maintaining regular calls and visits. Make formal presentations to customers and the industries as required.
To maintain the existing customers base and develop new customers base from time to time in order to have a continuous business expansion.
To obtain an effective understanding of York products and offers, to produce and supply quotations to suit customer requirements....
Identifying potential process improvement areas and suggests options and recommends approaches
3+ years’ experience for the Senior Developer position.
At least Bachelor's Degree, Post Graduate Diploma, Professional Degree, Master's Degree, Computer Science/Information Technology, Engineering (Computer/Telecommunication), Science & Technology or equivalent....