Key Responsibilities as a Technical Support Engineer, you will be expected to contribute to the whole team from your gift of talents, intellect, experience, and enthusiasm, as well as have fun!
You will be responsible for installing, upgrading NI/Emerson OptimalPlus systems and performing various integration tasks between NI/Emerson OptimalPlus systems and Customer’s systems and network.
You will be responsible for providing IT maintenance and administration for NI/Emerson OptimalPlus hardware and database for the customer production environment. You will be responsible for supporting customer’s technical requests and troubleshoot technical issues in NI/Emerson OptimalPlus systems and interface to Customer’s systems
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Facilitate requirement workshops and engage business stakeholders to analyze, define and align functional requirements between Global Sites.
Author business requirements, functional specifications, technical specifications and solution design documents for new and existing systems and solutions.
Evaluate business requirements and recommend system architecture, application enhancements and technology solutions to improve operational efficiency and business performance.
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Facilitate requirement workshops and engage business stakeholders to analyze, define and align functional requirements between Global Sites.
Author business requirements, functional specifications, technical specifications and solution design documents for new and existing systems and solutions.
Evaluate business requirements and recommend system architecture, application enhancements and technology solutions to improve operational efficiency and business performance.
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Create, review, and coordinate Engineering Change Orders implementation with the CM partner and make process improvement recommendations.
Acts as a primary interface with the Teradyne NPI Ops team / Engineering team during the release of a new assemblies or revisions to assemblies already in use.
To work with the CM partner to drive operation improvement.
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Interpret total ion chromatograms (TIC) and extracted ion chromatograms (EIC/SIM) for GCMS, and IC chromatograms for correct peak identification by retention time matching and quantification against multi-level external calibration standards.
Understand external and internal standard calibration approaches and apply linearity, LOD, LOQ, and SD as method performance indicators across both GCMS and IC analytical methods.
Recognize common analytical issues in both instruments, including ghost peaks, column bleed, peak tailing, split peaks, and sensitivity loss in GCMS, and system peaks, ionic co-elution, suppressor breakthrough, and baseline instability in IC — and understand their chemical origins and impact on data quality.
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Partnering or lead solution deliveries with IT technical team and business to ensure successful and on-time delivery of projects related to system and business processes
Experience with automation testing tools such as Selenium, Appium, Eggplant or similar.
Strong understanding of software testing methodologies and practices and ability to perform the role of QA Lead
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Prepare workstations layout, set up workstation, prepare line release documents and perform manufacturing line buy off before Pilot Run or mass production.
Perform Machine and Process Capability Study to ensure machines and processes meet the capability requirement during mass production. Identify and introduce SPC on certain processes whenever applicable.
Train and guide trainers, supervisors and maintenance personnel by transferring technical and process know-how.
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Pro-active collaboration in the global CoC and the related sub-CoC group (Center of Competence). Develop suitable strategies to execute governance over the core process within the area of regional responsibility defined for the BTC-AP BMI.
Collaborate with R&D to promote the simultaneous engineering process for combined product and process development with the aim of generating manufacturable new products in accordance with the CoE’s and division’s needs.
Conduct early evaluations of manufacturing technology suppliers in APAC region which would enhance B. Braun manufacturing capabilities, especially in the area of innovative automation technologies around the packaging processes. Provide training concepts and execution recommendations for technically skilled workers, to be implemented by a technical training center.
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