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61 Technical Support Technician Jobs in Petaling - July 2026 - High Salaries
显示61个工作的结果
"technical support technician"
在 Petaling
不要错过任何 Technical Support Technician 的新工作机会 在 Petaling
管理提醒
Undisclosed
- Identify and escalate tickets requiring urgent attention and action.
- Perform initial triage and troubleshooting steps by following SOP (Standard Operating Procedures) to determine root cause of alerts generated.
- Track and document all issues and resolutions in detail within the ticketing system. ...
Posted
23 days ago
MYR5,000 - MYR6,000 每月
- Experience using ticketing systems such as ServiceNow or Jira.
- Knowledge of Active Directory, VPNs, printers, and basic networking concepts.
- Strong communication and customer service skills. ...
Posted
a month ago
Undisclosed
- Identify and escalate tickets requiring urgent attention and action.
- Perform initial triage and troubleshooting steps by following SOP (Standard Operating Procedures) to determine root cause of alerts generated.
- Track and document all issues and resolutions in detail within the ticketing system. ...
Posted
24 days ago
MYR2,400 - MYR2,500 每月
- Location : Mutiara Damansara, Petaling Jaya
- Install and service equipment at customer sites.
- Troubleshoot/Fix technical issues/Product testing. ...
Posted
9 days ago
MYR2,800 - MYR3,400 每月
- Monitor system performance and ensure smooth day-to-day IT operations.
- Assist in basic network and server support under supervision.
- Log, track, and update all incidents and service requests in the ticketing system. ...
Posted
7 days ago
MYR2,800 - MYR3,500 每月
- Manage user accounts, access permissions, and system configurations
- Troubleshoot and resolve IT issues, escalating complex cases when necessary
- Maintain accurate documentation of incidents, solutions, and system changes ...
Posted
8 days ago
FUJIFILM Business Innovation Malaysia SDN BHD
MYR3,000 - MYR4,500 每月
- Use and develop problem-solving techniques to resolve customer issues and enquiries as to achieve key stakeholders’ satisfaction.
- Educate and guide customer on printer and printing software technology
- Contribute to the knowledge management database available to all staff. ...
Posted
25 days ago
Undisclosed
- Strong communication and attention to detail.
- Monthly Salary: RM 2,000
- SOCSO & EIS contribution ...
Posted
25 days ago
Undisclosed
- Strong communication and attention to detail.
- Monthly Salary: RM 2,000
- SOCSO & EIS contribution ...
Posted
25 days ago
Undisclosed
- Perform root cause analysis for recurring issues and implement or recommend permanent fixes.
- Monitor system performance, logs, and alerts to proactively identify and address potential issues.
- Ensure scheduled jobs, backups, and data processes are running reliably and accurately. ...
Posted
a day ago
Undisclosed
Petaling
- Provide product knowledge, application and expertise training to Sales Team
- Conduct basic product training programs for new joiners from all departments and dealers network (if applicable)
- Provide product knowledge and application expertise to customers upon request ...
Posted
3 days ago
Undisclosed
- 04 Build a good relationship with customers to provide excellent service
- 05 To complete any ad-hoc tasks given from time to time
- 01 Ability to work under pressure (handle complaint customer) ...
Posted
3 days ago
Undisclosed
- Ensure all workstations remain updated with approved software, security patches, antivirus protection, and operating system updates.
- Install, configure, and support business and creative software, including Microsoft 365, Google Workspace, Adobe Creative Cloud, Autodesk Maya, ShotGrid, and Nuke.
- Manage Active Directory user accounts, access permissions, and multi-factor authentication (MFA). ...
Posted
5 days ago
Undisclosed
- Language requirement - Mandarin
- Networking/Operating/Storage Knowle min experience understanding Networking ,
- Bachelor’s in computer science ...
Posted
3 days ago
MYR3,000 - MYR3,500 每月
- Opportunities for promotion
- Professional development
- Do you have your own transport? ...
Posted
7 days ago
Century Software (Malaysia) Sdn Bhd
Undisclosed
- Ask targeted questions to understand and identify the root cause of technical problems.
- Track and manage support issues within the agreed service timelines.
- Escalate unresolved or complex issues to the appropriate internal teams, including software developers. ...
Posted
8 days ago
Undisclosed
- Log all phone calls in the Service Desk tool (ServiceNow).
- Ensure phone queue SLA are met.
- Take ownership and coordinate with other IT support teams for high-priority issues. ...
Posted
9 days ago
Undisclosed
- Monitoring ticket timelines (SLAs)
- Contact with the end users by phone, email and chat
- Deep experience (or equivalent) in technical support ...
Posted
10 days ago
Undisclosed
- Pre-scheduled monitoring of system components such as CPU, work processes, report breaks, spools, interfaces.
- Monitoring of scheduled events such as batch jobs, background reports creation.
- Escalating or alerting critical issue to support team on failures, breakdown or unavailability of system components or report generation error. ...
Posted
11 days ago
Mettler-Toledo International, Inc
Undisclosed
- Communicate, follow up with end users until resolution of the tasks given to meet the target given.
- Responsible for the provisioning of IT Service Requests within the agreed SLA for local IT.
- Focus on both the manual completion of open requests and continuously looking for opportunities to improve the process and remove manual effort in fulfilling requests, either via automation or simplify the process. ...
Posted
14 days ago
Undisclosed
- Provide technical support to international clients via email, calls, and ticketing systems
- Communicate fluently in English with offshore oil & gas operators, understanding their operational contexts and urgency levels
- Master the intricacies of our SaaS platform—understand data flows, module interactions, and system architecture ...
Posted
3 days ago
Undisclosed
Petaling
- Prioritize and manage multiple tickets simultaneously
- Communicate technical information to non-technical users in a clear and concise manner
- Ensure user satisfaction by providing excellent customer service ...
Posted
3 days ago
Kuka Systems GMBH Branch Office Paris
Undisclosed
- Supporting incident management, request fulfilment, SLA follow-up, and escalation to L2/L3 resolver teams
- Maintaining clear ticket documentation and contributing to knowledge articles
- Ensuring compliance with IT security, data protection, and access control processes
Posted
19 days ago
MYR2,600 - MYR3,400 每月
- Monitor and maintain servers, network devices, backups, and IT infrastructure.
- Perform system updates, patch management, and routine maintenance activities.
- Install, configure, and support PCs, laptops, printers, and other IT equipment. ...
Posted
21 days ago
Support Engineer – ERP Application Support (Contract) Support Engineer – ERP Application Support (Contract)
Aisling Consulting Sdn Bhd
MYR4,000 - MYR9,000 每月
- Optimize pipelines for performance, scalability, and cost efficiency
- Support CI/CD practices for data pipelines
- Perform BAU data investigation, rectification, and ensure data completeness, consistency, and accuracy ...
Posted
11 days ago
Undisclosed
- Handles trouble shooting for customers and carry out root cause analysis, and liaises with GCS to manage technical issues when required
- Well documented all customers’ touchpoints in the CRM system correctly in a timely manner
- Monitor spare part movement in individual storage location and ensure part used is written off via the CRM system in a timely manner ...
Posted
13 days ago
Undisclosed
- Expert on knowledge tools, client management tools and remote control software to help resolve at least 80% of calls online, without having to dispatch to service partners or desk side support technician.
- Needs to quickly diagnose triage issues and deliver a high level of customer satisfaction.
- Monitor queues for ticket misroutes, unresolved, or those requiring deep investigation. ...
Posted
13 days ago
MYR4,000 - MYR9,000 每月
- Business Domain Support: Directly assist business users across Property Sales, Finance, Cash Management, General Ledger, Fixed Assets, and Rental/Residential Management to ensure seamless day-to-day corporate operations.
- Project Support & Automation: Participate in requirement gathering, cross-layer testing, code deployments, and post-go-live stabilization (hypercare) for system upgrades. Provide technical support for ongoing RPA automation rollouts.
- Governance & Documentation: Maintain detailed technical logs of system changes. Ensure all application configurations fully comply with Group IT standards, audit trails, and corporate policies. ...
Posted
15 days ago
MYR4,000 - MYR9,000 每月
- Business Domain Support: Directly assist business users across Property Sales, Finance, Cash Management, General Ledger, Fixed Assets, and Rental/Residential Management to ensure seamless day-to-day corporate operations.
- Project Support & Automation: Participate in requirement gathering, cross-layer testing, code deployments, and post-go-live stabilization (hypercare) for system upgrades. Provide technical support for ongoing RPA automation rollouts.
- Governance & Documentation: Maintain detailed technical logs of system changes. Ensure all application configurations fully comply with Group IT standards, audit trails, and corporate policies. ...
Posted
15 days ago
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