44 Technical Support Technician Jobs in Petaling - June 2026 - High Salaries
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"technical support technician"
in Petaling
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Job "technical support technician"
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Undisclosed
- Evaluate unique or complex installations or configurations and make recommendations for resolution.
- Articulate clearly in writing and verbally.
- Engages team members for support as required to ensure internal or external business and end users/clients SLA demands are met. ...
Posted
7 days ago
METTLER-TOLEDO SERVICES ASIA-PAC SDN. BHD.
Undisclosed
- Log all service requests and phone calls in the Service Desk tool (ServiceNow).
- Monitor and ensure phone queue SLAs are met.
- Take ownership of high-priority issues and coordinate with other IT support teams to ensure resolution. ...
Posted
11 days ago
Mettler-Toledo Services Asia-Pac Sdn. Bhd.
Undisclosed
- Log all service requests and phone calls in the Service Desk tool (ServiceNow).
- Monitor and ensure phone queue SLAs are met.
- Take ownership of high-priority issues and coordinate with other IT support teams to ensure resolution. ...
Posted
11 days ago
Undisclosed
- IT Asset Control and Inventory Update list
- Periodic evaluation of log files and error codes
- Helpdesk for user access ...
Posted
13 days ago
MYR3,500 - MYR5,000 Per Month
- Log, track, and manage support tickets to ensure issues are resolved within acceptable timeframes
- Set up, configure, and maintain user workstations, laptops, peripherals, and mobile devices
- Provide support for Microsoft 365 applications including Outlook, Teams, Word, Excel, and SharePoint ...
Posted
14 days ago
Undisclosed
- Log all service requests and phone calls in the Service Desk tool (ServiceNow).
- Monitor and ensure phone queue SLAs are met.
- Take ownership of high-priority issues and coordinate with other IT support teams to ensure resolution. ...
Posted
18 days ago
Undisclosed
- Support the planning, execution, and delivery of R&D projects with a business unit for in-house or outsource development.
- Execute partnerships with universities, industries, and government agencies to support collaborative research initiatives.
- Prepare the R&D documentation for research activities, project developments, process optimizations, technical reports and presentations for internal and external stakeholders. ...
Posted
2 days ago
Undisclosed
- Expert on knowledge tools, client management tools and remote control software to help resolve at least 80% of calls online, without having to dispatch to service partners or desk side support technician.
- Needs to quickly diagnose triage issues and deliver a high level of customer satisfaction.
- Monitor queues for ticket misroutes, unresolved, or those requiring deep investigation. ...
Posted
a day ago
Undisclosed
- Support the planning, execution, and delivery of R&D projects with a business unit for in-house or outsource development.
- Execute partnerships with universities, industries, and government agencies to support collaborative research initiatives.
- Prepare the R&D documentation for research activities, project developments, process optimizations, technical reports and presentations for internal and external stakeholders. ...
Posted
11 days ago
Undisclosed
- ITIL certification is an advantage.
- Strong IT foundation (application development or infrastructure).
- Understanding or hands-on experience with data feeding tools such as MQ and FTPs. ...
Posted
a month ago
Undisclosed
- Expert on knowledge tools, client management tools and remote control software to help resolve at least 80% of calls online, without having to dispatch to service partners or desk side support technician.
- Needs to quickly diagnose triage issues and deliver a high level of customer satisfaction.
- Monitor queues for ticket misroutes, unresolved, or those requiring deep investigation. ...
Posted
22 days ago
Undisclosed
- Managing and resolving service requests and incidents within agreed service levels
- Documenting solutions and update knowledge base articles to assist with future troubleshooting
- Escalating complex issues to senior IT staff or external service providers as needed ...
Posted
a month ago
Impressive Communications
Undisclosed
- Ensures that unresolved Incidents are escalated to the correct L 2 /Field Support group for resolution
- Participates in service improvement initiatives Coordinates with other Service Operations teams when required
- Generates pending incident report, prioritize and drive them to closure ...
Posted
a month ago
Undisclosed
- Evaluate unique or complex installations or configurations and make recommendations for resolution.
- Articulate clearly in writing and verbally.
- Engages team members for support as required to ensure internal or external business and end users/clients SLA demands are met. ...
Posted
a month ago
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