Compile and review the latest product trends, ingredients, and development processes to continuously identify opportunities for product improvement and innovation
Deliver technical training to the sales team to strengthen their product knowledge and technical capabilities, enabling more effective and confident customer engagement
Ensure laboratory equipment is well maintained and safety protocols are strictly upheld, so that all product designs meet applicable safety and regulatory requirements
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Coordinate service-related contracts, tenders, and documentation in support of the technical service team, ensuring accuracy and adherence to process requirements
Manage and maintain tender files and the eligible vendor list, ensuring readiness and compliance for tender submissions
Administrative duties and coordination tasks as required
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Communicate, follow up with end users until resolution of the tasks given to meet the target given.
Responsible for the provisioning of IT Service Requests within the agreed SLA for local IT.
Focus on both the manual completion of open requests and continuously looking for opportunities to improve the process and remove manual effort in fulfilling requests, either via automation or simplify the process.
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Support trouble shooting & diagnosis of technical problems
Assist the dealers in giving required technical assistance to customers
Escalate cases within the Technical Support organisation where a higher priority is needed or when additional resources are needed to solve a problem
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If you find satisfaction in neatly routed cables, bringing offline devices back to life, or reformatting machines to run like new, you’ll feel right at home here.
What You’ll Do
Maintain, organize, and clean server racks and store-level IT hardware (FogServer, mesh WiFi controllers, POS terminals).
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If you find satisfaction in neatly routed cables, bringing offline devices back to life, or reformatting machines to run like new, you’ll feel right at home here.
What You’ll Do
Maintain, organize, and clean server racks and store-level IT hardware (FogServer, mesh WiFi controllers, POS terminals).
...
Prepare, update, and maintain accurate documentation for customer orders and shipments.
Manage delivery processing activities, including preparation and verification of shipping documents, customs documentation, and coordination with freight forwarders and customs brokers to ensure timely and compliant domestic and international deliveries.
Analyse and report sales order data to help monitor delivery performance and support on-time delivery.
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