100+ Technical Support Jobs in Petaling Jaya - June 2026 - High Salaries
Showing 157 jobs results for
"technical support"
in Petaling Jaya
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Job "technical support"
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Undisclosed
- Perform basic device maintenance: OS/app installations, updates, diagnostics, and escalation when required.
- Support identity and access tasks (password resets, MFA enrollment) and follow least-privilege practices.
- Assist with endpoint compliance (patching, antivirus/EDR checks) and mobile/desktop management (e.g., Intune). ...
Posted
19 days ago
Undisclosed
- Help maintain our IT inventory system, gaining insight into the full lifecycle management of enterprise equipment.
- Assist in coordinating with end-users to ensure their devices are updated, secure, and compliant with company standards.
- Help create and update user-friendly guides and IT documentation to make technology easier for everyone. ...
Posted
21 days ago
Undisclosed
- Help maintain our IT inventory system, gaining insight into the full lifecycle management of enterprise equipment.
- Assist in coordinating with end-users to ensure their devices are updated, secure, and compliant with company standards.
- Help create and update user-friendly guides and IT documentation to make technology easier for everyone. ...
Posted
21 days ago
Undisclosed
- Expert on knowledge tools, client management tools and remote control software to help resolve at least 80% of calls online, without having to dispatch to service partners or desk side support technician.
- Needs to quickly diagnose triage issues and deliver a high level of customer satisfaction.
- Monitor queues for ticket misroutes, unresolved, or those requiring deep investigation. ...
Posted
4 days ago
MYR2,000 - MYR2,000 Per Month
- Problem Solving: A proactive mindset to identify small issues before they become project-wide problems.
- Education: A Bachelor’s degree in Business Administration, Management, or a field related to the specific industry (e.g., Healthcare, IT, or Engineering)
- Additional leave ...
Posted
16 days ago
PUNCAK TEGAP SDN BHD
MYR2,500 - MYR2,500 Per Month
- Incident Logging & Routing
- - Act as the first point of contact for all users experiencing application-related incident.
- - Receive incident via various channels: helpdesk portal, email, phone calls, or in-person ...
Posted
5 days ago
Puncak Tegap Sdn Bhd
MYR2,500 - MYR2,500 Per Month
- Incident Logging & Routing
- - Act as the first point of contact for all users experiencing application-related incident.
- - Receive incident via various channels: helpdesk portal, email, phone calls, or in-person ...
Posted
5 days ago
MYR2,800 - MYR3,500 Per Month
- Manage user accounts, permissions, and access rights across systems
- Escalate complex technical issues to senior IT personnel when required
- Maintain accurate documentation of incidents, resolutions, and system changes ...
Posted
a month ago
Undisclosed
- Should answer questions and provide relevant information to the customers that they might need and then list down the orders which the customers might purchase thereby providing them excellent service.
- Assist in administering the relevant tests and in observing students in the testing room during the testing process, thereby ensuring that the integrity of the test is maintained.
- Must treat all the customers with politeness, respect and courtesy. ...
Posted
10 days ago
Undisclosed
- Should answer questions and provide relevant information to the customers that they might need and then list down the orders which the customers might purchase thereby providing them excellent service.
- Assist in administering the relevant tests and in observing students in the testing room during the testing process, thereby ensuring that the integrity of the test is maintained.
- Must treat all the customers with politeness, respect and courtesy. ...
Posted
10 days ago
Undisclosed
- Job Title: Service Desk Lead
- Working Location: Petaling Jaya, Malaysia
- Work Mode: Hybrid ...
Posted
14 days ago
Alpha Support Group (M) Sdn Bhd
MYR2,100 - MYR2,500 Per Month
- Possess customer service skills to communicate with end-users
- Knowledgeable of different IT Technologies where continuous learning in the work field is expected
- Junior IT Support based in Customer Office ...
Posted
16 days ago
Mettler-Toledo International, Inc
Undisclosed
- Log all service requests and phone calls in the Service Desk tool (ServiceNow).
- Monitor and ensure phone queue SLAs are met.
- Take ownership of high-priority issues and coordinate with other IT support teams to ensure resolution. ...
Posted
10 days ago
Undisclosed
- Ideally, candidates will have previous experience working within a technical support environment/customer service environment, delivering front-line service directly to customers, preferably within an international company.
- Answer contacts promptly and professionally
- Log/Validate all contacts Call Handling Database ...
Posted
18 days ago
Undisclosed
- Monitoring ticket timelines (SLAs)
- Contact with the end users by phone, email and chat
- Deep experience (or equivalent) in technical support ...
Posted
18 days ago
Hemmersbach GmbH & Co. KG
Undisclosed
- International job opportunities
- Internal career development program
- Deep experience (or equivalent) in technical support ...
Posted
19 days ago
METTLER-TOLEDO SERVICES ASIA-PAC SDN. BHD.
Undisclosed
- Log all service requests and phone calls in the Service Desk tool (ServiceNow).
- Monitor and ensure phone queue SLAs are met.
- Take ownership of high-priority issues and coordinate with other IT support teams to ensure resolution. ...
Posted
13 days ago
Mettler-Toledo Services Asia-Pac Sdn. Bhd.
Undisclosed
- Log all service requests and phone calls in the Service Desk tool (ServiceNow).
- Monitor and ensure phone queue SLAs are met.
- Take ownership of high-priority issues and coordinate with other IT support teams to ensure resolution. ...
Posted
13 days ago
Undisclosed
- Log all service requests and phone calls in the Service Desk tool (ServiceNow).
- Monitor and ensure phone queue SLAs are met.
- Take ownership of high-priority issues and coordinate with other IT support teams to ensure resolution. ...
Posted
21 days ago
Undisclosed
- Expert on knowledge tools, client management tools and remote control software to help resolve at least 80% of calls online, without having to dispatch to service partners or desk side support technician.
- Needs to quickly diagnose triage issues and deliver a high level of customer satisfaction.
- Monitor queues for ticket misroutes, unresolved, or those requiring deep investigation. ...
Posted
25 days ago
Undisclosed
- Expert on knowledge tools, client management tools and remote control software to help resolve at least 80% of calls online, without having to dispatch to service partners or desk side support technician.
- Needs to quickly diagnose triage issues and deliver a high level of customer satisfaction.
- Monitor queues for ticket misroutes, unresolved, or those requiring deep investigation. ...
Posted
25 days ago
Mettler-Toledo International, Inc
Undisclosed
- Log all service requests and phone calls in the Service Desk tool (ServiceNow).
- Monitor and ensure phone queue SLAs are met.
- Take ownership of high-priority issues and coordinate with other IT support teams to ensure resolution. ...
Posted
22 days ago
Undisclosed
- Product development matrix audit points
- Piloting and implementing new product and solution
- Installation method development ...
Posted
12 days ago
Undisclosed
- Perform regular, scheduled maintenance on the IT infrastructure (health checks).
- Swap out non-functional end-user devices with replacements and perform basic data transfer from the old device to the new one to ensure continuity
- Install and connect new hardware for users (install). ...
Posted
2 days ago
Undisclosed
- e.Communicate effectively with customers and stakeholders regarding incidents, updates, and resolution
- s.Perform administrative tasks, including ticket management, reporting, and documentatio
- n.Follow and maintain Standard Operating Procedures (SOPs) for support activitie ...
Posted
4 days ago
Undisclosed
- Rotational Emergency Support: 8pm -12am & weekend / RM14 per day.
- Key Responsibilities
- WOS (Warehouse Operation System) Technical Support ...
Posted
4 days ago
Undisclosed
- Follow through and escalation to internal & external parties as necessary to resolve any issues from our customers
- Meet individual and team qualitative and quantitative operations performance metrics
- Collaborate closely with the Customer Service Operations team and SMEs in the delivery of relevant customer support initiatives ...
Posted
11 days ago
Undisclosed
- Ensure all support documentation is completed in line with support processes.
- Work to ensure SLAs are met in line with support agreements.
- Effective escalation of support tickets where additional assistance is required or where SLA may breach. ...
Posted
11 days ago
Undisclosed
- Follow through and escalation to internal & external parties as necessary to resolve any issues from our customers
- Meet individual and team qualitative and quantitative operations performance metrics
- Collaborate closely with the Customer Service Operations team and SMEs in the delivery of relevant customer support initiatives ...
Posted
15 days ago
Undisclosed
- Follow through and escalation to internal & external parties as necessary to resolve any issues from our customers
- Meet individual and team qualitative and quantitative operations performance metrics
- Collaborate closely with the Customer Service Operations team and SMEs in the delivery of relevant customer support initiatives ...
Posted
16 days ago
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