Support the planning, execution, and delivery of R&D projects with a business unit for in-house or outsource development.
Execute partnerships with universities, industries, and government agencies to support collaborative research initiatives.
Prepare the R&D documentation for research activities, project developments, process optimizations, technical reports and presentations for internal and external stakeholders.
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Support the planning, execution, and delivery of R&D projects with a business unit for in-house or outsource development.
Execute partnerships with universities, industries, and government agencies to support collaborative research initiatives.
Prepare the R&D documentation for research activities, project developments, process optimizations, technical reports and presentations for internal and external stakeholders.
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• Respond to customer inquiries and provide technical support within Service Level Agreements (SLAs) via various communication channels. (Level 1 Support)
• Handles more complex technical issues, whether on-site or in-house, that cannot be resolved at the initial resolution attempts. These issues may require deeper troubleshooting, root cause analysis, and specialized knowledge for resolution, which may also involve in-house repair or coordination with OEM/suppliers. (Level 2/3 Support)
• Collaborate with cross-functional teams to escalate and resolve difficult issues.
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Support the planning, execution, and delivery of R&D projects with a business unit for in-house or outsource development.
Execute partnerships with universities, industries, and government agencies to support collaborative research initiatives.
Prepare the R&D documentation for research activities, project developments, process optimizations, technical reports and presentations for internal and external stakeholders.
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To Liaise with KAM and Local TSS to assist customer on technical and equipment field service support including Commissioning, User training, Repair and Service FMN and Master pump testing
Responsible to identify potential service provider and define contract for field service and workshop support.
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Support the planning, execution, and delivery of R&D projects with a business unit for in-house or outsource development.
Execute partnerships with universities, industries, and government agencies to support collaborative research initiatives.
Prepare the R&D documentation for research activities, project developments, process optimizations, technical reports and presentations for internal and external stakeholders.
...
Support the planning, execution, and delivery of R&D projects with a business unit for in-house or outsource development.
Execute partnerships with universities, industries, and government agencies to support collaborative research initiatives.
Prepare the R&D documentation for research activities, project developments, process optimizations, technical reports and presentations for internal and external stakeholders.
...