300+ Technical Support Jobs in Federal Territory - September 2026 - High Salaries

Showing 369 jobs results for "technical support" in Federal Territory
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Kamlax Global Technologies SDN BHD

KL City

  • Configure payment methods, order types, receipt settings and other POS features.
  • Support the setup of online ordering, QR ordering, kiosks and payment integrations where required.
  • Perform remote installation, configuration and testing of POS systems. ...
Posted
8 days ago

Sonicboom Solutions Sdn Bhd

Bangsar South

  • Manage external vendor’s relationships and services.
  • Complete all assigned tasks within given time frame, task includes on-site and off-site mechanical and electrical & Software/Hardware work. Especially, during critical time, e.g. deployment period, able to work and response even after Service Operation hours and/or weekend and public holiday whenever required.
  • Must be fast responding to support and attending to the case after call, email or instruction received. ...
Posted
21 hours ago

KL City

  • Operate information technology production services in alignment with established protocols and service level agreements.
  • Collaborate with colleagues to maintain and improve operational efficiency.
  • Expert proficiency in IT Troubleshooting. ...
Posted
5 days ago

KL City

  • Gather problem logs or DB logs then escalating to the right team/individuals.
  • Gather data from logs or DB for reporting or statistic analytic.
  • Working closely with Site Reliability Engineer (“SRE”) and Quality Assurance (“QA”) team. ...
Posted
8 days ago

KL City

  • Site Safety & Equipment Integrity: Execute on-site safety risk assessments prior to intervention, strictly complying with machinery safety standards, Lockout/Tagout (LOTO) procedures, and client site protocols.
  • Technical Reporting: Deliver clear, detailed service intervention logs, failure analysis reports, and customer feedback summaries to both local service management and regional headquarters.
Posted
14 days ago

KL City

Posted
16 days ago

KL City

  • Diagnose, troubleshoot, and resolve hardware, software, and connectivity issues relating to Rapsodo products
  • Manage customer issues from initial enquiry through to resolution, including investigation, follow-up, escalation, and closure
  • Perform technical issue triage and identify the appropriate resolution path for customer cases ...
Posted
16 days ago

KL City

  • Monthly lifestyle allowance via TNG eWallet
  • Long-term rewards for your contributions
  • Mobile and broadband reimbursement ...
Posted
8 days ago

KL City

  • Own the relationship and communication with clients throughout the course of a support query, providing periodic status updates.
  • Identify potential bugs in solutions and escalate issues to relevant internal teams for additional debugging.
  • Flag and notify potential high-impact infrastructure issues to internal teams. ...
Posted
8 days ago

KL City

  • Product Application, Implementation & SOP Extension – Lead the deployment of ZW3D, ZWCAD, and related products for key accounts in Malaysia, including product onboarding, application training, and after-sales guidance. Coordinate with additional technical and R&D resources as needed to ensure successful implementation for local key accounts. And finally Enable to the Local Partner like Point 1.
  • Localization of Technical Resources – Adapt headquarters' standard technical resources to fit the specific characteristics of the Malaysia market, and develop local industry solutions, among other localization initiatives.
  • Marketing Event Support – Provide technical support for marketing and promotional campaigns for ZW3D, ZWCAD, and other products in Malaysia. This includes identifying product highlights and value points tailored to local market needs, and collaborating with the marketing department to produce promotional materials. ...
Posted
17 days ago

KL City

  • Qualifications
  • Bachelor’s degree in Linguistics, Computer Science, or a related field.
  • • 1 to 3 years of working experience in networking or related IT support roles (e.g., service desk/support, IT helpdesk, or network support). ...
Posted
17 days ago

KL City

  • Routinely builds knowledge of SAS and specialized technical and business domain knowledge. Applies expertise to interpret documentation, to suggest appropriate software features, SAS procedures, products, and/or solutions, and to troubleshoot, diagnose and resolve complex business domain and/or technical problems and business critical issues that involve multiple areas of the SAS system.
  • Keeps abreast of other vendors’ products. Advises users how SAS software offerings compete, and/or how to most effectively use SAS in conjunction with the vendors’ products. Contacts vendors to report problems and obtain information.
  • Stakeholder in the product lifecycle with other groups/divisions, including Research and Development, to improve the quality and design of future software releases and influence product direction based on knowledge of domain and software knowledge, and customer feedback. Acts as an advocate for the customer. ...
Posted
9 days ago

KL City

  • Uphold safety, compliance, and quality standards in all technical interventions.
  • Drive standardization of troubleshooting guides, tools, and processes across APAC.
  • Build and expand the knowledge base to capture field learnings and best practices. ...
Posted
9 days ago

Bangsar South

  • Ensure important support matters communicated through other channels are properly recorded and tracked through the Support Ticket module where necessary.
  • Troubleshoot system-related issues and guide clients on the correct use of the Gprop system.
  • Identify whether an issue relates to user operation, system configuration, data, hardware/integration or a technical/system problem, and escalate it to the appropriate internal team when necessary. ...
Posted
9 days ago

KL City

  • • Regional role based in Malaysia, supporting authorised distributors across APAC
  • About Micro-X:
  • Micro-X is an ASX-listed hi-tech company that pioneers cutting-edge products for global health and security markets. Our proprietary X-ray emitter technology, developed in-house, drives our mission to revolutionise the industry. With a fully vertically integrated design and production facility in Adelaide and a dynamic technical and commercial team based in Seattle, we are at the forefront of innovation. ...
Posted
19 days ago

KL City

  • Basic knowledge of security solutions including Firewall, IPS, UTM, Bandwidth Management and Endpoint Security.
  • Basic knowledge of Linux-based operating system (installation, configuration and administration).
  • Basic knowledge of on-premise virtualization and hyper-converged infrastructure. ...
Posted
19 days ago

KL City

  • Analyzing complex issues by reviewing product-specific logs and utilizing root cause analysis skills
  • Overseeing interdepartmental collaboration to help ensure prompt delivery of customer requests
  • Contributing to public-facing articles based on found issues in our software ...
Posted
20 days ago

KL City

  • Carry out a regular review of product performance / repair / returns data.
  • Updating daily and weekly status reports when required to supervisor or manager in a timely manner.
  • Capable to perform technical diagnosis fault findings. ...
Posted
16 days ago

KL City

  • Develop an understanding of key CLM objectives and align them with technical solutions
  • Work closely and integrate with the CTB (Change The Bank) team to engage in collaborative agile based development
  • Focus on the Service Transition phase of ITIL by driving adoption of the “Production Readiness / License to Operate” model ...
Posted
15 days ago

KL City

  • Responsibilities:
  • · Support the technical team in answering customer and sales team queries.
  • · Assist in identifying and solving basic equipment or lubrication-related issues. ...
Posted
a day ago

KL City

  • Create support tickets in ITSM systems with clear and detailed description, assign with appropriate categorization and priority level
  • Collaborate with other team members to ensure timely and effective resolution of customer issues
  • Deliver quality customer services to members and other stakeholders ...
Posted
16 days ago

KL City

  • Deliver professional technical training on equipment installation, commissioning, maintenance and safety operation for overseas clients, partners and construction teams, and compile standardized training documents to improve on-site operational capabilities.
  • Continuously collect on-site equipment failures, installation difficulties and customer feedback, establish problem list, put forward optimization suggestions for products, processes and on-site solutions, and cooperate with relevant departments to complete iterative upgrades.
  • Sort out and file on-site technical documents, maintenance records and fault analysis reports, update project information in real time, and guarantee complete and traceable project data. ...
Posted
2 days ago
  • Online and manual data verification
  • Check whether data entered through the online system is correct.
  • Check manually entered data for completeness and accuracy. ...
Posted
21 hours ago

KL City

  • · Excellent Oral and Written Communication skills
  • · Hands on Experience on resolving customer issues related to the infrastructure
  • · Assist with support of network connectivity, PCs, and VPN connectivity ...
Posted
16 days ago
  • Proactive, independent, and understanding of the pressures and demands of clients.
  • Experience in IT Network Operation capacity or/and a good understanding of the IT support operation is an advantage
  • Fresh graduate with good learning attitudes is encouraged to apply ...
Posted
9 days ago

KL City

  • Ensure network availability, security, and reliability.
  • Configure and maintain network devices, including routers, switches, firewalls, wireless controllers, and access points.
  • Perform network optimization, performance tuning, and capacity planning. ...
Posted
8 days ago

KL City

  • Monitor application performance, ensuring optimal functionality and uptime.
  • Coordinate with development teams to implement software updates, patches, and enhancements.
  • Frequent night activity may be needed for system update and maintenance activity ...
Posted
8 days ago

KL City

  • Install, maintain, and troubleshoot printers. Provide break/fix support as needed.
  • Oversee the disposal, redeployment, and reclamation of hardware assets.
  • Ensure all incoming equipment is properly tagged and entered the asset management system. ...
Posted
9 days ago

KL City

  • Install, configure and troubleshoot in-house applications and other client-specific software.
  • Create and maintain system images, and support software deployment and antivirus agent installation.
  • Liaise with vendors and external engineers for hardware and software installation, configuration and troubleshooting. ...
Posted
18 days ago

KL City

  • Install, configure and troubleshoot in-house applications and other client-specific software.
  • Create and maintain system images, and support software deployment and antivirus agent installation.
  • Liaise with vendors and external engineers for hardware and software installation, configuration and troubleshooting. ...
Posted
18 days ago