Jobs
Companies
Forums
200+ Technical Support Engineer Jobs in Wp Kuala Lumpur - September 2026 - High Salaries
Showing 203 jobs results for
"technical support engineer"
in Wp Kuala Lumpur
Never miss any updates for Technical Support Engineer jobs in Wp Kuala Lumpur
Manage Alert
Undisclosed
KL City
- Effectively managing client expectations and escalating when appropriate
- Ensuring quality of case handling, paying particular attention to communication, timely responses, and specific care for sensitive customers
- Troubleshoot and resolve all assigned incidents for the Tradshift Platform according to established KPIs ...
Posted
22 days ago
Undisclosed
KL City
- Generate knowledge articles to deflect known issues and participate during specifications definition to increase supportability and usability of products by decreasing product complexity.
- Update and control the quality of internal training material, problem management procedures and on-line documented solutions.
- Participate in service and products improvement projects and drive project deliverables. ...
Posted
18 days ago
Undisclosed
KL City
- Update and control the quality of internal training material, problem management procedures and on-line documented solutions.
- Participate in service and products improvement projects and drive project deliverables.
- Capable and flexible in shift rotation or permanent environment covering APAC/EMEA/US time zones. ...
Posted
18 days ago
Talentia Consulting
Undisclosed
KL City
- Collaborate with R&D, Sales, and Marketing teams on technical resources and customer solutions.
- 2+ years of experience with CAD/CAM/CAE software.
- Hands-on experience with tools such as SolidWorks, Siemens NX, PTC Creo, Autodesk Inventor, Solid Edge, or similar. ...
Posted
17 days ago
Undisclosed
KL City
- Conduct root cause analysis (RCA) on recurring or complex technical issues and work with relevant internal teams to identify rectification and preventive solutions.
- Review product performance, repair, return and service data to identify technical trends, recurring issues and areas for improvement.
- Prepare regular technical support, issue-tracking and product performance reports for management review. ...
Posted
3 days ago
Agensi Pekerjaan Two95 International SDN. BHD.
MYR7,000 - MYR8,000 Per Month
KL City
- Troubleshoot complex issues involving AI/ML workloads, APIs, cloud infrastructure, integrations, and distributed systems.
- Lead and manage P1/P2 high-severity incidents, ensuring timely investigation, escalation, and resolution.
- Perform detailed root-cause analysis (RCA) and provide clear technical findings to enterprise customers and stakeholders. ...
Posted
15 days ago
MYR2,600 - MYR2,600 Per Month
KL City
- Install, configure and troubleshoot in-house applications and other client-specific software.
- Create and maintain system images, and support software deployment and antivirus agent installation.
- Liaise with vendors and external engineers for hardware and software installation, configuration and troubleshooting. ...
Posted
a month ago
Undisclosed
WFH
KL City
- Coordinate and monitor routine maintenance and release cycles for SaaS customers
- Continuous implementation of automations and service improvements
- Hands-on experience with PKI, FIDO, certificate authorities, Windows AD and domains, as well as Windows VM environments ...
Posted
16 days ago
MYR2,600 - MYR2,600 Per Month
KL City
- Install, configure and troubleshoot in-house applications and other client-specific software.
- Create and maintain system images, and support software deployment and antivirus agent installation.
- Liaise with vendors and external engineers for hardware and software installation, configuration and troubleshooting. ...
Posted
a month ago
Undisclosed
KL City
- Drive process improvements through automation, monitoring, and optimization initiatives.
- Serve as the escalation point for complex backup and storage issues.
- Degree or Diploma in IT, Computer Science, or a related field. ...
Posted
9 days ago
Undisclosed
KL City
- Routinely builds knowledge of SAS and specialized technical and business domain knowledge. Applies expertise to interpret documentation, to suggest appropriate software features, SAS procedures, products, and/or solutions, and to troubleshoot, diagnose and resolve complex business domain and/or technical problems and business critical issues that involve multiple areas of the SAS system.
- Keeps abreast of other vendors’ products. Advises users how SAS software offerings compete, and/or how to most effectively use SAS in conjunction with the vendors’ products. Contacts vendors to report problems and obtain information.
- Stakeholder in the product lifecycle with other groups/divisions, including Research and Development, to improve the quality and design of future software releases and influence product direction based on knowledge of domain and software knowledge, and customer feedback. Acts as an advocate for the customer. ...
Posted
a month ago
Undisclosed
KL City
- Perform basic O&M by monitoring systems remotely and basic warranty work
- Track complex technical problems and coordinate with internal teams (technical and R&D teams) to efficiently deliver high-quality solutions to customers’ issues
- Continuously develop knowledge of all relevant products and services ...
Posted
a month ago
MYR10,000 - MYR20,000 Per Month
KL City
- Collect and sort out the needs from the client and the market, and provide more accurate and timely information for back-end products and R&D.
- Participate in relevant marketing activities and keynote speeches.
- Carry out technical exchanges and cooperation with partners. ...
Posted
a month ago
Undisclosed
- Support card testing, validation, new product setup, and production readiness.
- Support personalization equipment, software, and related systems.
- Participate in customer technical discussions and provide remote or on-site support when required. ...
Posted
22 days ago
Undisclosed
KL City
- Provides technical assistance to user on basic desktop request as and when require.
- Train users on IT equipment usage.
- Support software applications. ...
Posted
9 days ago
Undisclosed
KL City
- Drive process improvements through automation, monitoring, and optimization initiatives.
- Serve as the escalation point for complex backup and storage issues.
- Degree or Diploma in IT, Computer Science, or a related field. ...
Posted
24 days ago
MYR4,000 - MYR6,000 Per Month
KL City
- On-Site Office & Logistics Support: Provide hands-on hardware support for the local Malaysia office, including meeting room AV, printers, and peripherals. Handle local IT equipment procurement, staging, and logistics.
- Documentation & Continuous Improvement: Maintain clear ticket records and update internal knowledge bases, SOPs, and user self-service guides. Participate in global IT projects, system rollouts, and ad-hoc tasks.
- Bachelor's degree or higher in Computer Science, Network Engineering, Information Management, or a related field. 1–3 years of experience in L1/L2 IT support, IT service desk, or desktop support role. ...
Posted
16 days ago
MYR4,000 - MYR5,000 Per Month
KL City
- Deliver excellent customer service while resolving technical issues.
- Escalate unresolved issues to the appropriate support teams.
- Continuously learn and improve technical knowledge. ...
Posted
18 days ago
MYR2,500 - MYR3,000 Per Month
KL City
- You will also gain exposure to trading-related IT systems and infrastructure, supporting senior IT staff to maintain system availability, security, and performance.
- We are looking for a proactive team player who enjoys learning, problem solving, and working closely with both local and global IT teams.
- This position offers excellent career development opportunities and the chance to work with evolving technology in a dynamic market environment. ...
Posted
18 days ago
Undisclosed
KL City
- Serving as the first point of contact for customers seeking technical assistance over the phone Chat or email.
- Performing remote troubleshooting through diagnostic techniques and pertinent questions
- Walk the customer through the problem-solving process. ...
Posted
a month ago
IT Support Engineer (Mid-Level) – Semiconductor Industry IT Support Engineer (Mid-Level) – Semiconductor Industry
Erudite Innovation Sdn Bhd
MYR7,000 - MYR7,000 Per Month
KL City
- Support Microsoft 365, Outlook, Teams, OneDrive, and other business applications.
- Manage user accounts, permissions, password resets, and access requests.
- Provide IT support to production, engineering, quality, facilities, warehouse, and corporate teams. ...
Posted
9 days ago
Undisclosed
KL City
- Prepare and deliver project progress reports, customized documents (MOP)/presentations for technical activities and clarifications of critical issues.
- Complete the project closure and / or handover as required.
- At least 3 years' experience working for a telecom provider or telecom System Integrator ...
Posted
2 days ago
Undisclosed
- Perform and monitor daily backups, including backup verification and BCP and DR Exercises.
- Provide first-level technical support to end users for hardware, software, network, Microsoft 365 and other IT-related issues.
- Troubleshoot and resolve IT incidents and service requests within the agreed service level. ...
Posted
8 days ago
Undisclosed
KL City
- Uphold safety, compliance, and quality standards in all technical interventions.
- Drive standardization of troubleshooting guides, tools, and processes across APAC.
- Build and expand the knowledge base to capture field learnings and best practices. ...
Posted
9 days ago
Undisclosed
KL City
- Product Advocacy: Act as a technical subject matter expert, presenting new product features, roadmaps, and technical best practices to clients and internal stakeholders.
- Collaboration: Work cross-functionally with Sales, Product Management, and Engineering to ensure client requirements are met and to provide feedback for future product iterations.
- Experience: Minimum of 2 years of professional experience in an FAE or technical support role within the server, storage, or data center industry. OR with 5 years PC experience in FAE role or technical support. ...
Posted
15 days ago
Undisclosed
KL City
- Commit to SLA for response and resolution, troubleshoot and perform root cause analysis of technical issues
- Communicate efficiently with the customer and the Internal R&D team on the bug fixes needed.
- Manages the status of issues raised and ensure they are resolved effectively in a timely manner. ...
Posted
16 days ago
Undisclosed
KL City
- Build and maintain real relationships with APAC clients — not just ticket resolution, but genuine technical partnership over time
- Spot patterns across tickets and client behaviour; proactively surface product gaps, recurring issues, and integration risks to Engineering and Product before they become incidents
- Collaborate actively across CG, Engineering, and Product — be the person who bridges technical reality and client context ...
Posted
17 days ago
Undisclosed
KL City
- Uphold safety, compliance, and quality standards in all technical interventions.
- Drive standardization of troubleshooting guides, tools, and processes across APAC.
- Build and expand the knowledge base to capture field learnings and best practices. ...
Posted
18 days ago
Undisclosed
KL City
- Familiarity with project delivery involving warehouse conversion, brownfield developments, industrial facility upgrades, fit-out works, commissioning, and operational readiness activities.
- Sound understanding of construction project lifecycle, including design development, procurement, construction, testing & commissioning, handover, and close-out.
- Knowledge of Malaysian construction practices, local statutory requirements, building regulations, authority approval processes, and applicable industry standards. ...
Posted
20 days ago
Browse Location:
More Location
Browse Company:
More Companies
Browse "technical support engineer" Job By:
Browse "technical support engineer" Job By:
More Industries