100+ Technical Support Engineer Jobs in Kuala Lumpur - July 2026 - High Salaries

显示197个工作的结果 "technical support engineer" Kuala Lumpur
不要错过任何 Technical Support Engineer 的新工作机会 在 Kuala Lumpur
支持聊天
MYR3,000 - MYR4,800 每月

Bandar Kuala Lumpur, WP Kuala Lumpur

靠近火车站
  • Install, configure, and maintain computer systems, peripherals, and related software, ensuring all equipment is functioning optimally.
  • Educate customers on product features, services, and basic troubleshooting steps, empowering them to resolve minor issues independently.
  • Maintain accurate and detailed records of customer interactions, technical issues, and resolutions in the CRM system for tracking and reporting purposes. ...
Technical Knowledge Customer Service
+1
Posted
6 days ago
支持聊天
MYR5,000 - MYR7,000 每月

Bandar Kuala Lumpur, WP Kuala Lumpur

靠近火车站
  • Set up and maintain statistic reporting for system performance, usage, and operational metrics across supported platforms.
  • Establish and monitor system compliance processes, ensuring platforms meet internal policy and any applicable regulatory or industry standards.
  • Support project delivery activities for new system rollouts and enhancements, including scoping, timeline tracking, and stakeholder updates. ...
System Administration IT Support
+1
Posted
5 days ago
支持聊天
MYR3,000 - MYR4,800 每月

Bandar Kuala Lumpur, WP Kuala Lumpur

靠近火车站
  • Install, configure, and maintain computer systems, peripherals, and related software, ensuring all equipment is functioning optimally.
  • Educate customers on product features, services, and basic troubleshooting steps, empowering them to resolve minor issues independently.
  • Maintain accurate and detailed records of customer interactions, technical issues, and resolutions in the CRM system for tracking and reporting purposes. ...
Technical Knowledge Customer Service
+1
Posted
6 days ago
MYR3,000 - MYR4,000 每月

Bandar Kuala Lumpur, WP Kuala Lumpur

靠近火车站
  • Maintain and improve knowledge bases and workflows
  • Collaborate with internal teams to resolve issues efficiently
  • Provide customer support via phone, email, and other channels ...
Posted
13 days ago
MYR3,000 - MYR3,800 每月
+额外补偿
靠近火车站
  • Process orders, forms, applications, and requests.
  • Maintain customer records and update account information.
  • Escalate complex issues to the appropriate department. ...
Customer Support Problem Solving
+10
Posted
13 days ago
支持聊天
MYR3,500 - MYR5,500 每月

Bandar Kuala Lumpur, WP Kuala Lumpur

靠近火车站
  • Perform regular network status inspections, identify performance bottlenecks and abnormal links to ensure the stability and security of internal and external networks.
  • Participate in network structure optimization, bandwidth planning, and the implementation of VPN and remote access solutions. Collaborate with the security team to enforce network security policies, ACL controls, and access management.
  • Support process optimization and promote the implementation of automation scripts and configuration standardization. ...
Windows macOS
+3
Posted
8 days ago
支持聊天
MYR3,500 - MYR5,500 每月

Bandar Kuala Lumpur, WP Kuala Lumpur

靠近火车站
  • Perform regular network status inspections, identify performance bottlenecks and abnormal links to ensure the stability and security of internal and external networks.
  • Participate in network structure optimization, bandwidth planning, and the implementation of VPN and remote access solutions. Collaborate with the security team to enforce network security policies, ACL controls, and access management.
  • Support process optimization and promote the implementation of automation scripts and configuration standardization. ...
Windows macOS
+3
Posted
8 days ago
MYR4,300 - MYR5,100 每月
Fresh Graduates

Bandar Kuala Lumpur, WP Kuala Lumpur

靠近火车站
  • Provide accurate and understandable information to all customers and support partners
  • Ensure customer issues and/or complaints are either addressed or escalated to the appropriate level
  • Ensure all follow ups are done in a timely manner ...
Posted
21 days ago
MYR4,060 - MYR5,530 每月
Fresh Graduates
靠近火车站
  • Analyses parts claim situation and provide feedback to improve support process and enhance product quality
  • Support Business Development Team and Marketing Team from automotive technical perspective to find out unique selling points for our products
  • Support Marketing Team in technical perspective to find out common market practices to better publish our product strength in social media ...
Automotive Repair Automotive Maintenance
+6
Posted
a month ago
支持聊天
MYR2,500 - MYR3,500 每月

50450 Bandar Kuala Lumpur, WP Kuala Lumpur

靠近火车站
  • Escalate complex technical issues to senior support staff or development teams when necessary.
  • Document support interactions, resolutions, and user feedback in a clear and concise manner.
  • Contribute to the creation and maintenance of a knowledge base with FAQs and troubleshooting guides. ...
Customer Support Mobile Applications
+10
Posted
a month ago
MYR4,060 - MYR5,530 每月
Fresh Graduates
靠近火车站
  • Analyses parts claim situation and provide feedback to improve support process and enhance product quality
  • Support Business Development Team and Marketing Team from automotive technical perspective to find out unique selling points for our products
  • Support Marketing Team in technical perspective to find out common market practices to better publish our product strength in social media ...
Automotive Repair Automotive Maintenance
+6
Posted
a month ago
支持聊天
MYR2,000 - MYR3,000 每月
Fresh Graduates
靠近火车站
  • Maintain and monitor backup systems to ensure data integrity and recovery readiness.
  • Diagnose and resolve hardware malfunctions and coordinate repairs or replacements when necessary.
  • Assist in the implementation and maintenance of IT security measures and policies. ...
Technical troubleshooting and problem-solving Computer hardware and software installation
+2
Posted
a month ago
支持聊天
MYR2,000 - MYR3,000 每月
Fresh Graduates
靠近火车站
  • Maintain and monitor backup systems to ensure data integrity and recovery readiness.
  • Diagnose and resolve hardware malfunctions and coordinate repairs or replacements when necessary.
  • Assist in the implementation and maintenance of IT security measures and policies. ...
Technical troubleshooting and problem-solving Computer hardware and software installation
+2
Posted
a month ago
MYR4,500 - MYR4,700 每月
+额外补偿

Bandar Kuala Lumpur, WP Kuala Lumpur

靠近火车站
  • * Support customers in cases of lost or stolen cards, fraudulent activities, and account security concerns.
  • * Provide accurate information on banking products and services such as credit limits, interest rates, reward points, and billing cycles.
  • * Process service requests including account updates, disputes, and payment arrangements. ...
banking insurance
+3
Posted
12 days ago
支持聊天
MYR2,500 - MYR3,500 每月

50450 Bandar Kuala Lumpur, WP Kuala Lumpur

靠近火车站
  • Escalate complex technical issues to senior support staff or development teams when necessary.
  • Document support interactions, resolutions, and user feedback in a clear and concise manner.
  • Contribute to the creation and maintenance of a knowledge base with FAQs and troubleshooting guides. ...
Customer Support Mobile Applications
+10
Posted
a month ago
支持聊天
MYR2,500 - MYR3,500 每月

50450 Bandar Kuala Lumpur, WP Kuala Lumpur

靠近火车站
  • Escalate complex technical issues to senior support staff or development teams when necessary.
  • Document support interactions, resolutions, and user feedback in a clear and concise manner.
  • Contribute to the creation and maintenance of a knowledge base with FAQs and troubleshooting guides. ...
Customer Support Mobile Applications
+10
Posted
a month ago
MYR4,000 - MYR5,000 每月

Bandar Kuala Lumpur, WP Kuala Lumpur

靠近火车站
  • * Monitor and manage backup operations, disaster recovery processes, and storage utilization to ensure system reliability.
  • * Document technical procedures, troubleshooting steps, and case resolutions in the support system.
  • * Perform root cause analysis and escalate software bugs or product improvement requests to engineering teams. ...
System engineer IT Support
+1
Posted
15 days ago
支持聊天
MYR3,000 - MYR4,499 每月
+额外补偿
WFH • Fresh Graduates

Bandar Kuala Lumpur, WP Kuala Lumpur

靠近火车站
  • Be diligent, adaptable, hardworking, and proactive with strong logical thinking abilities.
  • Capable of working independently, with excellent communication and coordination skills, and a strong team collaboration mindset.
  • As an IT Support, you will be responsible for providing frontline technical support, promptly addressing and resolving customer issues, and ensuring the smooth operation of customer software. You will serve as a bridge between company clients and senior IT engineers, ensuring that all technical problems are resolved in a timely and efficient manner while maintaining positive customer relationships. ...
Mandarin Technical Support
+6
Posted
a month ago
Undisclosed

KL City

  • Conduct field services with team and service partners in pre-commissioning, commissioning, maintenance work, fault diagnosis and repairs
  • Perform basic O&M by monitoring systems remotely and basic warranty work
  • Conduct product testing, fault diagnosis, and repairs at the workshop ...
Posted
9 days ago
Undisclosed

Kawasan Sekitar Kuala Lumpur

  • Conduct field services with team and service partners in pre-commissioning, commissioning, maintenance work, fault diagnosis and repairs
  • Perform basic O&M by monitoring systems remotely and basic warranty work
  • Conduct product testing, fault diagnosis, and repairs at the workshop ...
Posted
8 days ago
Undisclosed

KL City

  • Identifying and prioritising issues and recommending technical solutions, often coordinating solutions with internal stakeholders
  • Escalate complex issues to senior team members and internal Octave’s teams including product centre as required after adequate triaging and troubleshooting with the support team
  • Manage expectations with the customers throughout the incident lifecycle ...
Posted
6 days ago
Undisclosed

KL City

  • Gather customer feedback and follow established escalation procedures for unresolved issues, bugs, and product enhancements.
  • Develop and maintain support documentation, knowledge base articles, and recommend improvements to product reliability, usability, and customer experience.
  • Work closely with development and customer success teams to investigate issues, validate solutions, and support customer needs. ...
Posted
6 days ago
MYR5,000 - MYR8,000 每月

KL City

  • Gather customer feedback and follow established escalation procedures for unresolved issues, bugs, and product enhancements.
  • Develop and maintain support documentation, knowledge base articles, and recommend improvements to product reliability, usability, and customer experience.
  • Work closely with development and customer success teams to investigate issues, validate solutions, and support customer needs. ...
Posted
4 days ago
Undisclosed

KL City

  • Product Application, Implementation & SOP Extension – Lead the deployment of ZW3D, ZWCAD, and related products for key accounts in Malaysia, including product onboarding, application training, and after-sales guidance. Coordinate with additional technical and R&D resources as needed to ensure successful implementation for local key accounts. And finally Enable to the Local Partner like Point 1.
  • Localization of Technical Resources – Adapt headquarters' standard technical resources to fit the specific characteristics of the Malaysia market, and develop local industry solutions, among other localization initiatives.
  • Marketing Event Support – Provide technical support for marketing and promotional campaigns for ZW3D, ZWCAD, and other products in Malaysia. This includes identifying product highlights and value points tailored to local market needs, and collaborating with the marketing department to produce promotional materials. ...
Posted
a month ago
Undisclosed

KL City

  • Maintain accurate support documentation and track incidents efficiently.
  • Assist in the definition of project scope and objectives, involving all relevant stakeholders and ensuring technical feasibility
  • Ensure resource availability and allocation. ...
Posted
20 days ago
Undisclosed

KL City

  • When major incidents occur, quickly initiate a war room, involve the right stakeholders, and coordinate teams such as Product, Engineering, DevOps, QA, Customer Service, Compliance, Operations, and Business teams.
  • Follow the incident SOP, including alert notification, war room coordination, progress updates every 30 minutes, impact confirmation, fix verification, and incident closure.
  • Act as the RTS owner or key coordinator for complex production issues. ...
Posted
19 days ago

System Management Services Sdn. Bhd.

Undisclosed

KL City

  • Work closely with partners and Principals to escalate complex issues, provide detailed bug reports, and contribute to product improvements based on customer feedback.
  • Create and maintain comprehensive technical documentation, knowledge base articles, FAQs, and troubleshooting guides to empower customers and internal teams.
  • Identify recurring issues and trends to propose solutions that can be scaled or automated, contributing to a more robust and self-serviceable product. ...
Posted
8 days ago
Undisclosed

KL City

  • *Role Overview*
  • The Service Desk Analyst – Level 1 provides first-line technical support to end users, ensuring timely resolution of IT issues in a fast-paced service environment. This role involves troubleshooting hardware and software problems, managing access rights, and delivering high-quality customer service across multiple communication channels.
  • *Key Responsibilities* ...
Posted
9 days ago
Undisclosed

KL City

  • Working Hours: Monday to Friday, 8.30am to 6pm
  • Salary Package: Up to RM6,000 + Car Allowance + Petrol & Toll Reimbursement + Quarterly Commission + Incentives + Bonus
  • Provide engineering solutions and technical support to customers, as well as the sales and marketing teams, including technical submissions, proposals, quotations, drawings, specifications, and cost estimates. ...
Posted
12 days ago
MYR10,000 - MYR20,000 每月

KL City

  • Enterprise Networking
  • Storage Systems
  • Monitoring & Logging Platforms ...
Posted
13 days ago