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200+ Technical Support Engineer Jobs in Bandar Kuala Lumpur - September 2026 - High Salaries
Showing 219 jobs results for
"technical support engineer"
in Bandar Kuala Lumpur
Never miss any updates for Technical Support Engineer jobs in Bandar Kuala Lumpur
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Undisclosed
KL City
- Conduct root cause analysis (RCA) on recurring or complex technical issues and work with relevant internal teams to identify rectification and preventive solutions.
- Review product performance, repair, return and service data to identify technical trends, recurring issues and areas for improvement.
- Prepare regular technical support, issue-tracking and product performance reports for management review. ...
Posted
10 days ago
Undisclosed
KL City
- Routinely builds knowledge of SAS and specialized technical and business domain knowledge. Applies expertise to interpret documentation, to suggest appropriate software features, SAS procedures, products, and/or solutions, and to troubleshoot, diagnose and resolve complex business domain and/or technical problems and business critical issues that involve multiple areas of the SAS system.
- Keeps abreast of other vendors’ products. Advises users how SAS software offerings compete, and/or how to most effectively use SAS in conjunction with the vendors’ products. Contacts vendors to report problems and obtain information.
- Stakeholder in the product lifecycle with other groups/divisions, including Research and Development, to improve the quality and design of future software releases and influence product direction based on knowledge of domain and software knowledge, and customer feedback. Acts as an advocate for the customer. ...
Posted
25 days ago
Undisclosed
KL City
- Effectively managing client expectations and escalating when appropriate
- Ensuring quality of case handling, paying particular attention to communication, timely responses, and specific care for sensitive customers
- Troubleshoot and resolve all assigned incidents for the Tradshift Platform according to established KPIs ...
Posted
a month ago
Undisclosed
KL City
- Generate knowledge articles to deflect known issues and participate during specifications definition to increase supportability and usability of products by decreasing product complexity.
- Update and control the quality of internal training material, problem management procedures and on-line documented solutions.
- Participate in service and products improvement projects and drive project deliverables. ...
Posted
25 days ago
Undisclosed
KL City
- Update and control the quality of internal training material, problem management procedures and on-line documented solutions.
- Participate in service and products improvement projects and drive project deliverables.
- Capable and flexible in shift rotation or permanent environment covering APAC/EMEA/US time zones. ...
Posted
25 days ago
Undisclosed
KL City
- Drive process improvements through automation, monitoring, and optimization initiatives.
- Serve as the escalation point for complex backup and storage issues.
- Degree or Diploma in IT, Computer Science, or a related field. ...
Posted
16 days ago
Agensi Pekerjaan Two95 International SDN. BHD.
MYR7,000 - MYR8,000 Per Month
KL City
- Troubleshoot complex issues involving AI/ML workloads, APIs, cloud infrastructure, integrations, and distributed systems.
- Lead and manage P1/P2 high-severity incidents, ensuring timely investigation, escalation, and resolution.
- Perform detailed root-cause analysis (RCA) and provide clear technical findings to enterprise customers and stakeholders. ...
Posted
23 days ago
Talentia Consulting
Undisclosed
KL City
- Collaborate with R&D, Sales, and Marketing teams on technical resources and customer solutions.
- 2+ years of experience with CAD/CAM/CAE software.
- Hands-on experience with tools such as SolidWorks, Siemens NX, PTC Creo, Autodesk Inventor, Solid Edge, or similar. ...
Posted
25 days ago
Undisclosed
WFH
KL City
- Coordinate and monitor routine maintenance and release cycles for SaaS customers
- Continuous implementation of automations and service improvements
- Hands-on experience with PKI, FIDO, certificate authorities, Windows AD and domains, as well as Windows VM environments ...
Posted
23 days ago
Undisclosed
KL City
- Serving as the first point of contact for customers seeking technical assistance over the phone Chat or email.
- Performing remote troubleshooting through diagnostic techniques and pertinent questions
- Walk the customer through the problem-solving process. ...
Posted
4 days ago
Undisclosed
KL City
- Provides technical assistance to user on basic desktop request as and when require.
- Train users on IT equipment usage.
- Support software applications. ...
Posted
16 days ago
Undisclosed
KL City
- Provide local hands and eyes support for regional and global infrastructure teams.
- Ensure workplace technology services remain operational and supported during and after migration activities.
- Support successful delivery of the CMW migration. ...
Posted
a day ago
Undisclosed
KL City
- Networking fundamentals: Wi-Fi, switching, firewalls, VPN
- Working knowledge of Linux (Ubuntu) administration
- Some scripting in Bash or Python, and the appetite to get better at it ...
Posted
4 days ago
Undisclosed
KL City
- Networking fundamentals: Wi-Fi, switching, firewalls, VPN
- Working knowledge of Linux (Ubuntu) administration
- Some scripting in Bash or Python, and the appetite to get better at it ...
Posted
4 days ago
MYR4,000 - MYR6,000 Per Month
KL City
- On-Site Office & Logistics Support: Provide hands-on hardware support for the local Malaysia office, including meeting room AV, printers, and peripherals. Handle local IT equipment procurement, staging, and logistics.
- Documentation & Continuous Improvement: Maintain clear ticket records and update internal knowledge bases, SOPs, and user self-service guides. Participate in global IT projects, system rollouts, and ad-hoc tasks.
- Bachelor's degree or higher in Computer Science, Network Engineering, Information Management, or a related field. 1–3 years of experience in L1/L2 IT support, IT service desk, or desktop support role. ...
Posted
23 days ago
MYR4,000 - MYR5,000 Per Month
KL City
- Deliver excellent customer service while resolving technical issues.
- Escalate unresolved issues to the appropriate support teams.
- Continuously learn and improve technical knowledge. ...
Posted
25 days ago
Undisclosed
KL City
- Employment : Permanent
- Details :
- This is a technical Global Service Desk role providing full-landscape support across Wintel, Active Directory, Azure/M365, and UTM networking. ...
Posted
3 days ago
MYR2,500 - MYR3,000 Per Month
KL City
- You will also gain exposure to trading-related IT systems and infrastructure, supporting senior IT staff to maintain system availability, security, and performance.
- We are looking for a proactive team player who enjoys learning, problem solving, and working closely with both local and global IT teams.
- This position offers excellent career development opportunities and the chance to work with evolving technology in a dynamic market environment. ...
Posted
25 days ago
IT Support Engineer (Mid-Level) – Semiconductor Industry IT Support Engineer (Mid-Level) – Semiconductor Industry
Erudite Innovation Sdn Bhd
MYR7,000 - MYR7,000 Per Month
KL City
- Support Microsoft 365, Outlook, Teams, OneDrive, and other business applications.
- Manage user accounts, permissions, password resets, and access requests.
- Provide IT support to production, engineering, quality, facilities, warehouse, and corporate teams. ...
Posted
16 days ago
Undisclosed
KL City
- Build and maintain real relationships with APAC clients — not just ticket resolution, but genuine technical partnership over time
- Spot patterns across tickets and client behaviour; proactively surface product gaps, recurring issues, and integration risks to Engineering and Product before they become incidents
- Collaborate actively across CG, Engineering, and Product — be the person who bridges technical reality and client context ...
Posted
2 days ago
Undisclosed
KL City
- Commit to SLA for response and resolution, troubleshoot and perform root cause analysis of technical issues
- Communicate efficiently with the customer and the Internal R&D team on the bug fixes needed.
- Manages the status of issues raised and ensure they are resolved effectively in a timely manner. ...
Posted
2 days ago
Undisclosed
KL City
- Ensure timely, accurate, and customer-appropriate technical communication
- Lead troubleshooting and resolution for P0/P1 incidents
- Coordinate cross-functional investigations with NOC, Engineering, Product, and other teams ...
Posted
2 days ago
Rosemallow Technologies Pvt Ltd
Undisclosed
KL City
- Prepare and deliver project progress reports, customized documents (MOP)/presentations for technical activities and clarifications of critical issues.
- Complete the project closure and / or handover as required.
- At least 3 years' experience working for a telecom provider or telecom System Integrator ...
Posted
9 days ago
Undisclosed
- Perform and monitor daily backups, including backup verification and BCP and DR Exercises.
- Provide first-level technical support to end users for hardware, software, network, Microsoft 365 and other IT-related issues.
- Troubleshoot and resolve IT incidents and service requests within the agreed service level. ...
Posted
15 days ago
Undisclosed
KL City
- Uphold safety, compliance, and quality standards in all technical interventions.
- Drive standardization of troubleshooting guides, tools, and processes across APAC.
- Build and expand the knowledge base to capture field learnings and best practices. ...
Posted
16 days ago
Undisclosed
KL City
- Product Advocacy: Act as a technical subject matter expert, presenting new product features, roadmaps, and technical best practices to clients and internal stakeholders.
- Collaboration: Work cross-functionally with Sales, Product Management, and Engineering to ensure client requirements are met and to provide feedback for future product iterations.
- Experience: Minimum of 2 years of professional experience in an FAE or technical support role within the server, storage, or data center industry. OR with 5 years PC experience in FAE role or technical support. ...
Posted
23 days ago
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