Asset Management / Logistics Teams to expedite the delivery and installation of required spares, tools, and components.
Advance Planner to validate work scopes, task sequencing, and resource readiness.
Exercise CAMO oversight of contracted AMOs (line and base) to ensure all maintenance activities comply with CAAM CAD, CAMO requirements, and approved maintenance programmes.
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Ensure transitions are aligned with ITIL best practices and internal governance standards.
Coordinate the Service Onboarding activities with Project Managers, Service Owners, 2nd Level Support Teams, and Change Managers to ensure services are ready for production and business-as-usual (BAU) operation.
Support the Service Transition Manager in conducting service readiness reviews.
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Introduces new products in conjunction with New Business development and Marketing Managers
Ensures a consistent and effective Technical Services and Application Development at customers and make technical recommendations on potential improvements
Take a lead closing customer complaints of quality and application in timely manner
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Introduces new products in conjunction with New Business development and Marketing Managers
Ensures a consistent and effective Technical Services and Application Development at customers and make technical recommendations on potential improvements
Take a lead closing customer complaints of quality and application in timely manner
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