jobs in Agensi Pekerjaan Asia Recruit Sdn Bhd

Agensi Pekerjaan Asia Recruit Hiring! Full Time Technical Cum Logictic Customer Service (Japanese) in Selangor, Earn up to MYR 13,000 - Ricebowl

Technical Cum Logictic Customer Service (Japanese) jobs

Technical Cum Logictic Customer Service (Japanese)

Agensi Pekerjaan Asia Recruit Sdn Bhd

Agensi Pekerjaan Asia Recruit Sdn Bhd is top company
MYR9,000 - MYR13,000 Per Month

Full Time

Petaling Jaya, Selangor

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Posted a day ago • Closing 16 Aug 2027
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Working Location

  • Lebuh Bandar Utama Petaling Jaya Selangor Malaysia 47800

Job Description

Requirements

  • Fluent in Japanese & English

  • Support Japanese Market

  • 2+ years’ Customer Service experience; call centre/Customer Success preferred

  • Acoustics/Hi-Fi industry experience preferred

  • Knowledge of Hi-Fi, acoustics & wireless products is a plus

  • Customer-focused with strong communication & problem-solving skills

  • Microsoft Excel, PowerPoint & Word proficiency required

  • Salesforce, SAP or SaaS experience is a plus

  • Min Diploma

Responsibilities

  • Provide pre- & post-sales customer support via phone, email & live chat

  • Handle product enquiries, troubleshooting & issue resolution

  • Support eCommerce orders, after-sales service & D2C requests

  • Coordinate RMAs, parts, service requests & follow-ups with internal/external parties

  • Ensure compliance with company policies, service standards & data privacy

  • Provide customer feedback to improve Customer Success processes

  • Perform ad-hoc duties as assigned

Benefits

  • EPF SOCSO
  • Annual Leave
  • EPF
  • SOCSO
  • EIS
  • Overtime Pay
  • Allowance Provided
  • Training Provided
  • 5 Working Days
  • Performance Bonus
  • Annual Bonus
  • Medical and Hospitalisation Leave
  • Medical Insurance

How to get to this company by public transport?

Petaling Jaya

Nearby Public Transportation

All LRT MRT

  • LRT - BANDAR UTAMA

    0.8 km

  • MRT - BANDAR UTAMA

    0.8 km

  • MRT - MUTIARA DAMANSARA

    1.2 km

  • LRT - KAYU ARA

    1.3 km

  • LRT - BANDAR UTAMA 11

    1.5 km

  • MRT - SURIAN

    2.0 km

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