Establish close partnerships with ride and show vendors, other Universal Parks and RWS’ business units to positively influence ride safety, reliability and quality.
During non-incident periods, proactively analyze incident trends, recurring issues, and production bugs — identify patterns, create Problem tickets, and report findings and recommendations to product and engineering teams on a regular cadence.
Communicate clearly with customers to understand their technical needs and relay critical service information back to the Field Service Team Leader for coordinated support.
Ensure all service and repair work is performed in accordance with the Company’s procedures and safety requirements.We regret only shortlisted candidates will be contacted. All applications will be handled confidentially. By submitting your application, you agree to the collection, use, retention, and disclosure of your personal information to prospective employers.EA License No: 20C0270Wecruit Pte Ltd