Impact / Strategy: Drives significant impact on projects and programs by ensuring the delivery of high-value solutions that align with business strategy. Leads the evaluation of strategic solution options, including advanced value analysis and risk assessment, and actively shapes long-term roadmaps
Complexity / (Product Size): Works typically on a product or product line level, effectively managing highly ambiguous and evolving requirements in dynamic environments. Demonstrates a holistic viewpoint to analyze problems, considering potential micro and macro implications across related domains
Business / Technical Ability: Uses in-depth knowledge of the business or technical domain and relevant technologies to inform business strategies. Leads the application of tools, principles, and techniques across complex and cross-functional initiatives, anticipating challenges and proactively integrating analysis into broader solution design
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Development of creative training modules with picture and video.
Design and implement assessment programs to identify potential and training needs. (assessments/ pre test & post test).
Responsible for conducting the training; local training courses in-house, at branches, and online. Coordinates training arrangements for external courses with SST Vendors.
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Development of creative training modules with picture and video.
Design and implement assessment programs to identify potential and training needs. (assessments/ pre test & post test).
Responsible for conducting the training; local training courses in-house, at branches, and online. Coordinates training arrangements for external courses with SST Vendors.
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Expert on knowledge tools, client management tools and remote control software to help resolve at least 80% of chat & ticket online, without having to dispatch to service partners or desk side support technician.
Needs to quickly diagnose triage issues and deliver a high level of customer satisfaction.
Monitor queues for ticket misroutes, unresolved, or those requiring deep investigation.
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Review design packages (electrical, mechanical, controls) and ensure production teams fully understand the build requirements.
Conduct build readiness reviews with production, quality, HSE, and supply chain teams to ensure all materials, drawings, jigs, and procedures are released before production start.
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Selling digital solutions to customers, focusing on volume, mix, and profitability targets for the assigned divisions.
Establishing and maintaining effective customer relationships (including customers’ Digital stakeholders) to understand customer their needs, promoting customer their understanding of full ABB’s complete product/systems/ services offering, and aligning with them to provide a solution.
Ensuring a positive customer experience throughout the sales process.
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Essential Job Functions:• Lead and guide a team of solution architects in delivering architectural solutions that meet project requirements and align with organizational standards.• Collaborate with cross-functional teams to ensure architecture projects are executed efficiently and in line with architectural guidelines.• Participate in the development and implementation of architectural strategies and standards.• Provide technical guidance and mentorship to architects, fostering their professional growth.• Evaluate and recommend technology solutions that enhance efficiency and align with business objectives.• Participate in the resolution of complex architectural issues and roadblocks.• Foster a culture of collaboration, innovation, and continuous improvement within the team.• Ensure clear communication and alignment with both technical and non-technical stakeholders.At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive.
Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here.
Preparing sales plans using company ABB authorized tools.
Demonstrated experience in cybersecurity and other industrial digital solutions within industrial, infrastructure or energy sectors.
Understanding of industrial processes (O&G, power & water, offshore and other Energy industries segments) and ability to translate operational needs into digital solutions.
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Review with Solution Architects on design documents and find approach to translates into component-level designs to accelerate development.
Ensure the project Delivery with design expertise in support of development team efforts to provide flexible reusable components to increase cost effectiveness. Analyzes, designs and reviews design of applications and suites of applications to ensure that customer specifications are satisfied.
Acts as liaison between application architects and development teams to ensure that product development and implementation are coordinated. Works with product development teams and senior designers in developing design requirements that are accurate and relevant to company needs.
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