Implementing proactive promotional activities, including technical presentations, demonstrations, seminars, educational material, and technical development of projects and solutions for the customer target group with marketing, sales and segment team.
Creating plans for target audience visits and conducting regular status reviews with Segment and Sales Teams, including analyzing and deriving the insights and output of the visits.
Ensuring a positive experience for the customer target group throughout the promotion activities.
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Work on complex bids and respond to RFPs, requiring deep knowledge in specialized architecture areas such as Core Insurance applications, network security, and information systems.
Lead consulting or architectural engagements with Insurance Clients as a Technical Solutions Consultant.
Conduct in-depth technical discussions with clients, providing tailored solutions that align with their IT landscape and future roadmap.
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Coordinate service-related contracts, tenders, and documentation in support of the technical service team, ensuring accuracy and adherence to process requirements
Manage and maintain tender files and the eligible vendor list, ensuring readiness and compliance for tender submissions
Administrative duties and coordination tasks as required
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Implementing proactive promotional activities, including technical presentations, demonstrations, seminars, educational material, and technical development of projects and solutions for the customer target group with marketing, sales and segment team.
Providing customer support by responding to technical questions, supporting design advisory and performing electrical calculations for the design institutes and technical consultants to enable project prescription.
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Customer Support: Address technical issues reported by customers or parking operators and provide solutions in a timely manner.
System Upgrades: Assist in implementing system upgrades, ensuring the software and hardware remain up to date with industry standards.
Preventive Maintenance: Conduct regular preventive maintenance to ensure the smooth operation of all equipment and systems, reducing the likelihood of failures.
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Drive our success: Use your extensive technical knowledge and mastery of the practice‑specific domain to develop profitable deals.
Collaborate to create: Your collaboration with internal and external stakeholders will generate winning responses and create optimal technical solutions.
Connect our capabilities: Your exceptional customer‑facing skills, combined with your articulate communication style, will enable you to effortlessly convey the technical benefits of Kyndryl's capabilities, perfectly matching the unique needs of each customer.
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Development of creative training modules with picture and video.
Design and implement assessment programs to identify potential and training needs. (assessments/ pre test & post test).
Responsible for conducting the training; local training courses in-house, at branches, and online. Coordinates training arrangements for external courses with SST Vendors.
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Development of creative training modules with picture and video.
Design and implement assessment programs to identify potential and training needs. (assessments/ pre test & post test).
Responsible for conducting the training; local training courses in-house, at branches, and online. Coordinates training arrangements for external courses with SST Vendors.
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Impact / Strategy: Drives significant impact on projects and programs by ensuring the delivery of high-value solutions that align with business strategy. Leads the evaluation of strategic solution options, including advanced value analysis and risk assessment, and actively shapes long-term roadmaps
Complexity / (Product Size): Works typically on a product or product line level, effectively managing highly ambiguous and evolving requirements in dynamic environments. Demonstrates a holistic viewpoint to analyze problems, considering potential micro and macro implications across related domains
Business / Technical Ability: Uses in-depth knowledge of the business or technical domain and relevant technologies to inform business strategies. Leads the application of tools, principles, and techniques across complex and cross-functional initiatives, anticipating challenges and proactively integrating analysis into broader solution design
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