Vendor & Carrier Coordination: Work with telecom providers, third-party managed services, and hardware vendors for circuit delivery and infrastructure procurement.
Project Management: Oversee the lifecycle of network rollouts, from initial design and budgeting to deployment and post-implementation review.
Tier 3 Escalation: Act as the ultimate escalation point for complex network outages, routing loops, and critical performance degradation
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Required skills: Problem Solving, Critical Thinking, Communication Skill, People Management, Coordinating with Others, Punctual, Responsibility, Technical Expertise
Highly motivated, proactive, and a fast learner.
Positive attitude with a strong sense of responsibility.
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Effectively manage the site and achieve 100% uptime and compliance with customers' SLAs and safety
Oversee the planning and coordination of all preventive maintenance and repair works; ensure change management, incident management procedures and safety requirements are followed; coordinate activities as required with customers
Coordinate with development team to manage construction activity and installations, to ensure system design, installation and testing adhere to operational standards
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Coordinate document submissions and ensure maintenance records and technical documentation comply with company standards, safety requirements, and audit expectations.
Process and manage invoices, claims, payment documentation, and other relevant supporting documents.
Coordinate with Management, Finance, Technical Teams, COMPANY personnel, and Contractors to ensure timely submission and proper documentation flow.
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