Prepare renewal notices, confirmation letters, and related documentation.
Landlord Relationship Management
Liaise and negotiate with landlords on matters relating to: Lease renewals Store closures Change of ownership Operational and tenancy-related issues
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untuk membantu mengekalkan dokumentasi prosedur pentadbiran sistem dengan merujuk kepada itil
untuk membantu dalam menentukan komunikasi peristiwa sistem dan rangkaian dan analisis punca selepas penyelesaian
untuk membantu mendiagnosis dan menyelesaikan kegagalan pelayan, os, rangkaian dan lain-lain serta melibatkan pakar dalaman dan vendor di kawasan masing-masing seperti yang diperlukan
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Working Language: Given our diverse client base and corporate environment, this is a bilingual role. Professional fluency in both English and Mandarin is strictly required to facilitate technical communication between international teams and local clients.
Installation & Commissioning: Execute and supervise on-site assembly, SF6 gas filling/testing, primary equipment alignment, secondary wiring checks, and high-voltage testing of GIS and substation equipment according to Standard Operating Procedures (SOP).
Technical Support & Troubleshooting: Act as the primary Tier-1 technical anchor on project sites. Diagnose complex electrical/mechanical faults, perform root-cause analysis on both primary switchgear and secondary control/protection systems, and implement robust technical solutions.
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POC & demonstrations by lead and validate complex Proof of Concepts (POC), technical demonstrations, and site surveys to ensure solutions align with customer requirements and business objectives.
Vendor compliance, manage the team’s vendor certification roadmap to ensure the organization maintains necessary partner statuses and meets all technical requirement thresholds.
Business growth by collaborating with product team to design marketing programs and involves in meeting and quarterly sales quotas like QBR through technical leadership.
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Troubleshoot, debug, optimise, and enhance application performance, reliability, and scalability.
Manage assigned development tasks and deliver project milestones within agreed timelines.
Collaborate closely with Software Engineers, Business Analysts, Technical Specialists, and project stakeholders throughout the Software Development Life Cycle (SDLC).
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