Help to identify problems with our products by participating with our distributors and authorized service providers on troubleshooting activities which may include field trips, e.g. interfacing with our pumps.
During non-incident periods, proactively analyze incident trends, recurring issues, and production bugs — identify patterns, create Problem tickets, and report findings and recommendations to product and engineering teams on a regular cadence.
Working knowledge of social media platforms and analytics (especiallyLinkedIn), SEO fundamentals, and tools such as Google Analytics or GoogleSearch Console.
Solution Delivery: Collaborate with commercial team to design and deliver innovative, customer-centric solutions and technical presentations, highlighting product uniqueness.
Solution Delivery: Collaborate with commercial team to design and deliver innovative, customer-centric solutions and technical presentations, highlighting product uniqueness.