Source creatively across channels: job portals (JobStreet, LinkedIn, Indeed, Hiredly), social media, walk-in interviews, career fairs, hotel schools/colleges, and employee referrals.
Negotiate offers within approved salary structures and manage candidate expectations professionally.
Track and report recruitment metrics (time-to-fill, cost-per-hire, source effectiveness, offer acceptance rate) to leadership.
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Bukku is a well funded and fast growing software company running the most-loved cloud accounting software currently being used by more than 20k SMEs in the country.
We're looking for the right candidate to help take our software to the next level, we want you to be proud of what you build here at Bukku Accounting!
- Develop new features and enhance existing features for Bukku products with one or many focus areas:
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Work closely with internal marketing stakeholders, including paid media, content, design, website, SEO, and operations teams.
Test and improve campaign variables including audiences, creative angles, messaging, budgets, landing pages, offers, calls to action, and marketing funnels.
Support the development of insight-led content campaigns, including blogs, educational content, videos, webinars, customer stories, and downloadable resources.
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Professionally and accurately handle customers’ enquiries and requests by applying good knowledge of modern tools. Policies and processes. Execute and adhere to retail outlet and service impression as well as service mannerism guidelines as per company’s direction.
Achieve desirable.NET Promoter Score (NPS) by providing exceptional service to the customers. Providing customers with advisory. Product ownership experience and good after sales support.
Resolve and update customers’ enquiries and complaints and the service is quick and efficient to ensure maximum customer satisfaction by taking ownership of customers’ issues.
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