Conduct complete analysis of current/new systems, to identify the level of satisfaction of users, to identify strengths and weaknesses, to provide solutions for problems and to continually seek to improve existing systems.
Assist to oversee the manning of Business Office hotline and outbound calls to patients, ensuring timely and professional handing of enquiries by all team members.
Perform and follow up with schedule preventive maintenance and calibration program and ensure that it is performed in adherence to documented working procedures and in a timely manner