The MIS Manager will lead a small, agile IT team dedicated to supporting the organization’s ERP and POS systems, ensuring seamless daily operations. This role requires hands-on technical expertise, a proactive approach to problem-solving, and a strong focus on operational excellence.

Key Responsibilities

Lead and manage the IT team to deliver effective local systems support.
Oversee and support the daily operation of ERP and POS systems, ensuring reliability, data accuracy and smooth system operations across retail outlets.
Provide technical guidance and troubleshooting for ERP/POS applications/other systems and related IT infrastructure.
Use SQL scripts to extract, analyse, and process sales and operational data for business reporting.
Collaborate with business users to understand requirements, document needs, and implement system enhancements.
Develop and maintain system documentation and user manuals; conduct user training as needed.
Monitor and address security threats and vulnerabilities associated with changing technologies.
Ensure robust backup systems and network security protocols are in place.

Requirements

Diploma or Degree in IT or related field.
5+ years’ experience in Microsoft ERP system/Retail POS system.
Strong SQL and reporting skills.
Experience supporting multi-outlet retail operations.
Team leadership and good communication skills.
Experience in Web development using . Net and SQL Server is a great advantage.

Pay: RM8,000.00 - RM11,000.00 per month

Benefits:

Free parking

Work Location: Remote

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