Position yourself for career growth and certifications by taking ownership of incidents, preventive maintenance and delivery activities.
Job Summary
If you enjoy turning messy networks into reliable systems, you'll enjoy working with us at AERUMA GROUP SDN BHD, where our hardware-first team designs and maintains secure connectivity for businesses and clients across Malaysia.
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Review and ensure construction works are carried out in accordance with approved drawings, method statements, and project requirements.
Monitor site housekeeping, access control, safety compliance, and conduct toolbox meetings to maintain a safe and organized working environment.
Act as the key point of contact for resolving site issues, coordinating material requirements with the Site QS, and ensuring timely decision-making to prevent project delays.
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Automation & Optimization: Support initiatives to streamline workflows and improve application performance.
Deployment Support: Assist in managing website development stages through testing and release.
Collaboration: Work closely with cross-functional team members, communicate progress clearly, and take an active, flexible approach to solving project challenges.
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Work closely with customers, distributors, Headquarters, Sales personnel and internal teams to ensure effective communication and timely resolution of technical issues.
Prepare accurate service reports, technical feedback, quotations and updates on product performance, job progress and on-site activities for customers and Management.
Provide after-sales technical support to ensure the reliable operation and maintenance of installed sensor products.
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Build and operate the harder engineering layers of a solution when projects demand it: orchestrated pipelines, worker-based and event-driven architectures, stream processing, and scaling for data volume and concurrency.
Own solution quality: data validation, model evaluation, reproducibility, performance, and operational reliability (monitoring, alerting, failure recovery).
Lead and mentor a team of junior data scientists and analysts; review their work, unblock them technically, and grow their skills.
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Position yourself for faster progression into senior business development or technical account roles through structured training and measurable results.
Keen to turn curiosity into practical skills? If you want hands-on experience and customer contact, working with us at Fortesvo Sdn Bhd gives you exposure to humidity control and dehumidification projects that protect products and facilities across industrial and commercial sites.
As a Junior Business Development Executive you will build and scale solution proposals that match customer site needs. You will collaborate with engineers on quotations, attend site visits, support testing and commissioning, and help ensure smooth project handovers.
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Log, triage, and manage incidents/service requests through to resolution, escalating to OEM/vendor support (H3C, Oracle, NetApp, Dell EMC, Brocade, Stormshield, Red Hat, Veritas) where required.
Coordinate hardware break-fix activities, including parts replacement, firmware/patch upgrades, and vendor dispatch coordination.
Support backup and disaster recovery operations, including tape library and backup storage management.
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