The Service Delivery Manager (SDM) is a critical operational role responsible for the successful delivery, maintenance, and management of CSSB's ICT Maintenance and Managed Services contracts. The SDM acts as the primary point of contact between CSSB and its clients post-award, ensuring that all contracted ICT services — including network infrastructure, server and data center maintenance, software support, and managed IT services — are delivered on time, within scope, and to the highest standard of quality.
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Position yourself as a strategic consultant by recommending solutions that improve energy efficiency and operational reliability forour clients.
Proactively identify and generate new business opportunities through site visits, cold calls, and networking to help us grow ourmarket presence.
Conduct on-site assessments and technical discussions to understand customer requirements so that we can recommend theperfect industrial pump solutions.
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Position yourself as a strategic consultant by recommending solutions that improve energy efficiency and operational reliability forour clients.
Proactively identify and generate new business opportunities through site visits, cold calls, and networking to help us grow ourmarket presence.
Conduct on-site assessments and technical discussions to understand customer requirements so that we can recommend theperfect industrial pump solutions.
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