Manage and maintain office IT systems including desktops, laptops, printers, and peripherals
Administer company network (LAN/WiFi), internet connectivity, VPN access, and firewall
Set up and maintain user accounts, email systems, shared drives, and access controls
Provide helpdesk support for employees (hardware, software, connectivity issues)
Ensure regular system updates, antivirus protection, backups, and IT asset management
Manage IT inventory, procurement, and lifecycle of equipment
Design and configure industrial and enterprise networks (LAN/WAN/VLAN) for automation projects
Set up routers, switches, firewalls, and wireless systems at customer sites
Implement structured cabling and network architecture for systems such as ASRS, AMR, and production lines
Support deployment of WMS, MES, MMS, and other software platforms
Configure servers, virtualization (VMware/Hyper-V), and databases
Ensure seamless connectivity between PLCs, machines, sensors, and enterprise systems
Integrate enterprise IT systems with industrial automation environments
Work closely with software, PLC, and robotics teams for end-to-end system delivery
Support communication protocols such as TCP/IP, Modbus, OPC UA, MQTT, REST API
Implement and monitor security measures (firewalls, VPNs, endpoint protection)
Ensure compliance with internal IT policies and industrial cybersecurity practices
Perform backup management, disaster recovery planning, and system monitoring
Diagnose and resolve office IT issues and project-related network/system issues
Provide on-site and remote support during project deployment, FAT/UAT, and go-live
Support post-deployment stabilization and maintenance
Maintain IT documentation including network diagrams, asset lists, and configurations
Prepare system architecture documentation for projects
Support standardization under CoE and internal IT SOPs

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IT & Network Engineer