Vendor & Contract Management: Evaluate, select, and manage third-party vendors and contractors to ensure service delivery complies with contractual agreements.
Compliance & Safety: Ensure all technical operations comply with Singapore regulatory frameworks (e.g., BCA, NEA, MOM) and strict Workplace Safety and Health (WSH) guidelines.
Financial Management: Manage the technical services budget, optimizing operational expenditures (OpEx) and contributing to capital expenditure (CapEx) planning....
By the end of this work-study programme, you will have hands-on experience supporting IT systems, assisting users, maintaining network and server services, troubleshooting technical issues, and understanding how IT operations support business continuity.
Roles and Responsibilities
· Support deployment, servicing, and troubleshooting of end-user computing systems...
Provide guidance to internal stakeholders and suppliers on procurement processes, policies, systems, and workflow requirements
Investigate and resolve procurement and P2P exceptions, including PR-to-PO issues, supplier registration queries, approval workflow delays, and system-related concerns.
Coordinate with Procurement Operations, Accounts Payable, Vendor Management, and technical support teams to ensure timely issue resolution and escalation management....
Operational Governance: Maintaining operational governance of AI solutions by managing production stability, performance thresholds, and compliance requirements.
Stakeholder Collaboration: Collaborating with application operations, platform operations, engineering, architecture, and business stakeholders to design, deploy, and improve agent-based solutions.
AI Solution Design: Exposure to designing and implementing AI-driven solutions that operationalize AI-first Application Management Services....
Operational Governance: Maintaining operational governance of AI solutions by managing production stability, performance thresholds, and compliance requirements.
Stakeholder Collaboration: Collaborating with application operations, platform operations, engineering, architecture, and business stakeholders to design, deploy, and improve agent-based solutions.
AI Solution Design: Exposure to designing and implementing AI-driven solutions that operationalize AI-first Application Management Services....
Operational Governance: Maintaining operational governance of AI solutions by managing production stability, performance thresholds, and compliance requirements.
Stakeholder Collaboration: Collaborating with application operations, platform operations, engineering, architecture, and business stakeholders to design, deploy, and improve agent-based solutions.
AI Solution Design: Exposure to designing and implementing AI-driven solutions that operationalize AI-first Application Management Services....
Operational Governance: Maintaining operational governance of AI solutions by managing production stability, performance thresholds, and compliance requirements.
Stakeholder Collaboration: Collaborating with application operations, platform operations, engineering, architecture, and business stakeholders to design, deploy, and improve agent-based solutions.
AI Solution Design: Exposure to designing and implementing AI-driven solutions that operationalize AI-first Application Management Services....
Operational Governance: Maintaining operational governance of AI solutions by managing production stability, performance thresholds, and compliance requirements.
Stakeholder Collaboration: Collaborating with application operations, platform operations, engineering, architecture, and business stakeholders to design, deploy, and improve agent-based solutions.
AI Solution Design: Exposure to designing and implementing AI-driven solutions that operationalize AI-first Application Management Services....
Operational Governance: Maintaining operational governance of AI solutions by managing production stability, performance thresholds, and compliance requirements.
Stakeholder Collaboration: Collaborating with application operations, platform operations, engineering, architecture, and business stakeholders to design, deploy, and improve agent-based solutions.
AI Solution Design: Exposure to designing and implementing AI-driven solutions that operationalize AI-first Application Management Services....
Operational Governance: Maintaining operational governance of AI solutions by managing production stability, performance thresholds, and compliance requirements.
Stakeholder Collaboration: Collaborating with application operations, platform operations, engineering, architecture, and business stakeholders to design, deploy, and improve agent-based solutions.
AI Solution Design: Exposure to designing and implementing AI-driven solutions that operationalize AI-first Application Management Services....
Operational Governance: Maintaining operational governance of AI solutions by managing production stability, performance thresholds, and compliance requirements.
Stakeholder Collaboration: Collaborating with application operations, platform operations, engineering, architecture, and business stakeholders to design, deploy, and improve agent-based solutions.
AI Solution Design: Exposure to designing and implementing AI-driven solutions that operationalize AI-first Application Management Services....
Operational Governance: Maintaining operational governance of AI solutions by managing production stability, performance thresholds, and compliance requirements.
Stakeholder Collaboration: Collaborating with application operations, platform operations, engineering, architecture, and business stakeholders to design, deploy, and improve agent-based solutions.
AI Solution Design: Exposure to designing and implementing AI-driven solutions that operationalize AI-first Application Management Services....
Operational Governance: Maintaining operational governance of AI solutions by managing production stability, performance thresholds, and compliance requirements.
Stakeholder Collaboration: Collaborating with application operations, platform operations, engineering, architecture, and business stakeholders to design, deploy, and improve agent-based solutions.
AI Solution Design: Exposure to designing and implementing AI-driven solutions that operationalize AI-first Application Management Services....
Operational Governance: Maintaining operational governance of AI solutions by managing production stability, performance thresholds, and compliance requirements.
Stakeholder Collaboration: Collaborating with application operations, platform operations, engineering, architecture, and business stakeholders to design, deploy, and improve agent-based solutions.
AI Solution Design: Exposure to designing and implementing AI-driven solutions that operationalize AI-first Application Management Services....
Operational Governance: Maintaining operational governance of AI solutions by managing production stability, performance thresholds, and compliance requirements.
Stakeholder Collaboration: Collaborating with application operations, platform operations, engineering, architecture, and business stakeholders to design, deploy, and improve agent-based solutions.
AI Solution Design: Exposure to designing and implementing AI-driven solutions that operationalize AI-first Application Management Services....
Operational Governance: Maintaining operational governance of AI solutions by managing production stability, performance thresholds, and compliance requirements.
Stakeholder Collaboration: Collaborating with application operations, platform operations, engineering, architecture, and business stakeholders to design, deploy, and improve agent-based solutions.
AI Solution Design: Exposure to designing and implementing AI-driven solutions that operationalize AI-first Application Management Services....